H-E-B Go Reviews – Page 9
5/5 rating based on 128 reviews. Read all reviews for H-E-B Go for iPhone.
H-E-B Go is free iOS app published by H.E. Butt Grocery Company
Updating card info
TrueTexanMEC
I got a new debit card with a new expiration date so I needed to update within the app. I deleted my old card and when I try to add the new one I continually get an error stating “Failed to add card, please try again.” I’ve tried again SEVERAL times with NO SUCESS. This is incredibly frustrating and very inconvenient. I’m a partner and this has essentially ruined my breaks and lunches during this pandemic crisis when I don’t bring lunch from home.
HEB Rises Again!!
Amydog
I love this app! I grab a cart with my gloves on and use my own bags. One less person touches my groceries. I get the item off the shelf, scan it, put it in my bag, go to the kiosk, scan my phone and pay. That’s it!! I love this app and go out of my way to go to an HEB that has it. Thank you HEB.
Easy peasy
tomhtx
This app is great! Scan as you go, groceries in the bag go to the dedicated go check out And you are done. Bypass all the lines!
Tone deaf update
Rrmjw920
This app works as advertised and I love using it. The only problem is that in the midst of a world-wide pandemic the latest update requires me to touch screens more often than it used to. I used to be able to scan and go without touching the screen at all. Now I have to touch the screen 4 or 5 times every time I check out. It even makes me touch the screen to say I don't have coupons when I just did it on my phone. It's a really frustrating update that makes me less comfortable shopping at my favorite store. Without the update this review would be 5 stars.
So convenient
GST8HVW8
Easy and helpful, love that the app includes the VPP card. Great job H-E-B!!!
Streamline!
moviemrod
As a employee and a customer I love it! I wish they would roll it out everywhere!
Great but not perfect
I have a daughter
I love H-E-B to go. I hate standing in lines so it works great for me. Suggestion: make the coupons work in the app. Should not have to go between apps and some coupons would not scan in my H-E-B. I now it is new but it has some kinks. H-E-B is doing a great job, glad to see continued improvements and the plans that were in place for pandemic. Maybe one of your leaders could help the government!