H-E-B Go Reviews – Page 6
5/5 rating based on 128 reviews. Read all reviews for H-E-B Go for iPhone.
H-E-B Go is free iOS app published by H.E. Butt Grocery Company
First time
A Mother 1234
First time using it also new to the state of Texas check out kid was no help .
Life saver!!!
MatthewG-SATX
Had to pick up a few essentials on New Years Eve morning. So did everyone else who lives in the area - and I mean each and every single inhabitant was present and accounted for - ALL at HEB at once!!! The lines were over an hour to checkout. A very thoughtful employee, David in produce, recommended the HEB Go app and briefly explained how it worked. With that info, I was able to check out with my five essential items in leas then five minutes - and that includes installing new app and setting up account. This is a HUGE WIN!!! Thank you David and thank you HEB app developers ???
Lost
210SteelersFan
It would be great to build my “shopping list” on H-E-B go, and have the items be removed from my list as I scan them to my cart so I don’t have to switch between apps
Fails to enter multiples of same item
Atoku
The app rang up the correct total but showed quantity zero for any item with more than one unit scanned or input numerically. Partners now spot check and the entire Go order got scanned and rung up again at the checkout line for exactly the original dollar amount. What is the point of self scanning your entire basket if a manager paws through the whole order with bare hands and has to refill your shopping bags? If we had politely accepted the manager’s offer to add the “missing” items to our order we would have paid for all of the multiples twice.
You will NOT have a “contactless” shopping experience
Fjfkejeb
Are you an immunocompromised person who Is tired of getting food delivered to You that is expired or clearly in damaged packaging? Are you tired of knowing the personnel Who deliver the food like most Americans don’t wash their hands after wiping their @$! ? Do you want to shop at the grocery store during COVID and minimize contact bc god forbid you try to exert an ounce of normalcy ? Then you best go to sams club or someplace else bc this app is NOT for contactless shopping. You get to Scan items as you go through the store yes, but you have to go To a densely crowded area of The store to use the ONE kiosk and beg for the single checkout clerks attention to Utilize this app. said clerk is required to Scan your items prior to continuing forward , thus defeating the entire FV$&ing purpose of “contactless” shopping.
App is fine. Checkout process is ridiculous
HLHank
I used to recommend this app but they have recently started new check out process where they pull 10 to 20 items out of my bags to scan them to make sure I have not stolen any tomatoes. It happens every single time I go through with more than 10 items. Moving back to the till. Just as fast to have them bag and scan. What a waste of a great app.