H-E-B Go Reviews – Page 4

5/5 rating based on 128 reviews. Read all reviews for H-E-B Go for iPhone.
H-E-B Go is free iOS app published by H.E. Butt Grocery Company

No VPP Card

12cash12

Love that I’m able to purchase items quickly. Would be awesome if value partner perks card could be used also or linked up to system


Scan & Go

Champslove

Best thing ever!!!!!


Checking out is a breeze

johnayalais@gmail

I simply love this App. I love the ease of checking out


App does not hold credit card information

Mrscjoliver

Unsecured payment. Not entirely sure that this was a secure transaction.


Should Be Better

Rdwngfn

It’s a nice concept and glad my closest store has the H‑E‑B Go terminals, but the execution needs a lot of work. The Go app needs to have more of the My H‑E‑B features incorporated, like the clipped coupons and shopping list. It’s annoying having to switch back and forth between the two apps to see your list and then back to scan the items. Clipped coupons from My H‑E‑B won’t scan when checking out in the Go. I lost over $8 in discounts from coupons and ended up buying more than I really needed at the time because the savings wouldn’t register on the system, even the paper coupons would be applied. The partner and manager couldn’t figure it out. Like others said the checkout process is very haphazard. The process is minimally faster than going through regular checkouts at times.


Still testing

AustinEdge

I purchased and scanned 7 items, went to the kiosk and scanned the QR code and the system promoted an HEB employee to come over. He had to scan three items just to ensure I wasn't ripping off anything. WHAT!!. If you don't trust the customer, why have this app and process.


Partner

Junior140J

Love this app


Love, love, love!

TLKah

Love the convenience of H-E-B go!


Good app but

Deadpool73

It’s a great app but please add an option to clear out the basket if someone decides not to go through kiosk.


Accept Apple Pay Already

6bruh moment9

I normally don’t write reviews, but I’m pretty disappointed in HEB. This app is inconvenient and a waste of storage. I feel like HEB is really grasping at straws with HEB Go — just accept Apple Pay. People have been asking for years now, and it’s getting frustrating. Please keep up with the times HEB.