Guardzilla Reviews

Took long enough....

Nightly Suicide

Notifications finally work! Not sure why it took so long... I got 5 cameras, they work great, it’s mainly the software/updates that holds it back.

Stopped performing bad customer services

desej

I’ve lost the auto alarm ability and siren capability. I’ve tried chatting and only wait and wait and wait. I’ve left my email and phone number many times with no reply. I’ve had the cameras for a few years now and have had to reset them many many many times. All I need is an explanation as to why there not working as specified.

Does not work well

1234321235765489890987

We have 2 cams of which one never works ,does not connect. We are very disappointed with this product so far. Bought it at Beatbuy, They no longer carry this product. Wonder why.

Registration error pop up

Honkala

Does anyone have the 800# I can call to get this $200 paperweight working? I spent the last three days waiting for emails that take an entire day to get responded to. I about to return this thing.

Crap. Absolute crap. Don’t waste a dime on these!

Hamburger88

The app can't find the cameras. The app can’t connect to the cameras. Setup is ridiculous long. And customer service is a joke. Takes two plus weeks to hear from them and they don't even answer your question. They treat you like an idiot and tell you the textbooks answers such as: unplug device, turn phone off/on etc. I definitely do NOT recommend.

Ok cameras, horrible customer service

Cahord01

I have 5 Guardzilla cameras. 1 indoor 360, 2 outdoor 360. 1 regular indoor and 1 regular outdoor. The cameras themselves are pretty good and work fine. Problem is that the cameras will not record anymore when activity happens so you are stuck not knowing if something happened like an intruder or if a bird or car just drove by. This has been going on for the past 6 months or so and customer service will not answer back on any questions. I’ve been trying to contact them for months with no luck. I assume it’s a software problem they can’t get a grasp on but they won’t reply to help and it hasn’t been fixed yet. I was paying for their professional service and turned it off recently since i am paying for nothing. This is pretty sad they can’t seem to fix this problem since I invested so much in them and in the past have referred numerous customers to them. Sadly I won’t be recommending them in the future and I’ll just have to take a loss and start replacing the cameras with a brand that works correctly. When these cameras worked as advertised I loved them and they used to have good customer service, not sure what happened but I would stay away from them for now. I hope they fix the recording issue and the service issue soon before I replace them.

I bought 6 of these!

Make you money disappear!

At this point, 4 are still ... working, if you can call it that. I can, from time to time, see images on my phone. I can watch (not listen or talk) for up to 1 - 2 minutes then it just crashes. One just stopped working altogether. I bought these to keep an eye on the kids, sometimes from another room in the same house. I am better off putting my ear to the heater vent. That method is far more useful than these cameras. I’d suggest that if you seriously want to keep an eye on things, consider a different product.

Guardzilla Reviews – Page 5