Caviar - Order Food Delivery Reviews – Page 6

5/5 rating based on 870 reviews. Read all reviews for Caviar - Order Food Delivery for iPhone.
Caviar - Order Food Delivery is free iOS app published by Caviar, INC.

Not any better than Uber eats.

bmatieqq

The prices are crazy high, the coupon they sent in the mail yesterday is invalid, and the service fee for my large pizza is nearly $4.50 so what's the point in free delivery. I'm paying $30 for a large pizza. That's insane. I only signed up to use the coupon from the mail but since it doesn't work- same issue I have with DoorDash (when I signed up and made my first order I used a coupon valid only for first order but the restaurant cancelled because the store was busy and DoorDash wouldn't ever let me redeem the coupon again ) I will not be using this app.


Terrible service and company

Lawyerstar

Terrible pathetic and incompetent service. Restaurants should stop using. I would rather pay more for delivery directly than go through a company like caviar.


Data Breach

Bobo Ashanti

Fantastic app, but there seems to have been a data breach that exposed people’s personal data/profile. I believe it’s since been resolved.


Certain items not available

climate change is coming

Couldn’t order milk with the cookies


Fees are way too expensive

AJPhilly

The high fees take away from the struggling restaurants and leads to less tips for the drivers. Solely Caviar benefits.


Deliveries take too long

Mighty Power

Well for the last six months understanding pandemic aside because Uber and seamless are doing the same and they are not as late as they are and you are able to reach them, they apologize and always find the best solution or at least give you a credit to make it worthwhile. Caviar support team is easy on saying goodbyes, take a long time and then get back to you with no answer or problem fix, so for the last 10 or so orders all close by restaurants from my house, I waited about an hour to find out the driver was lost and was calling me in Spanish or the driver never showed up, and mostly I had to basically cancel the order and re-order again, I am finding out that the only way to get an order is to first order and then contact Support to make sure they are reaching out to somebody to get your food picked up, I can’t be using an app as such and always waiting around an hour and sometimes get my food cold because it’s been out there so long or never get it and re-order. The worse is customer service that basically tells you it is what it is, goodbye because they have to help somebody else. Knowing seamless GrubHub and Uber eats they always try and they always give you some sort of credit to make up for it immediately before you even asked for it to try to alleviate the problem. Caviar never does until you force their hand. I had just signed up for a subscription plan which I will be canceling since this is just not acceptable


Super high Taxes, delivery fees, service fees

Ryan11111111111111111111111111

Need to find pizza delivery


Integration with doordash doesn't work

emma506

Caviar app doesn't accept new card payment


Sends coupons that never work

Melodywak

Got a coupon for 50% off. Didn’t work at all.


Bad service and tricky tactics

Meteorboy

They offer promos that don’t actually work and the app itself is a disaster for trying to find any specific restaurants. They don’t let you see the locations of any of the restaurants so you have no idea if the place you pick might be super far away. What a mess. I miss the days before these crummy apps took over restaurant delivery. Anyone remember when you could just call the restaurant directly? Caviar is bad for the restaurants and bad for the customers.