Caviar - Order Food Delivery Reviews – Page 10

5/5 rating based on 870 reviews. Read all reviews for Caviar - Order Food Delivery for iPhone.
Caviar - Order Food Delivery is free iOS app published by Caviar, INC.

won’t refund. bogus customer service

ohmygawwwwwwwd

ordered once. tried time and time again to contact customer service. received ONE email with TIPS. tried them all, replied they didn’t work, nothing. mind you my issue was with reporting bad food, so of course i think the priority to them was probably trying to time me out. well it worked. forget using them again. all of my friends have since stopped using them as well as my entire house. will continue to share my experience.


downhill since doordash acquisition

eas212

app functionality, restaurant quality and prices all worse since doordash acquisition. wish it had stayed independent.


Easy to use, but...

Muffin Pearl

Please save my delivery status so I don’t have to remember to select “Hand it to me.” everytime. Please add more restaurants to your options. Thanks!!!


Customer service is terrible

11111takenname22222

Useless at resolving any kind of customer issue.


Amaze balls

JAMAWAY2019

awesome sauce


Scheduled

Unit Queen Dfw

Love that you can schedule a time for your food !


Horrible new app, easier to call in an order

nondjsjsnsmsm

The new combined app is AWFUL. I can’t find my favorite places, my cuisine search is extremely limited, it’s just all around bad. I might as well use grubhub, all the differentiation is gone. I used to use caviar >5 times per week and now I can barely order twice a week.


Glitchy App

A Dad Dasher

Never accepts promos


Too expensive/ Sketchy fees

bmc121389

Caviar used to be worth the price. Slightly more expensive for access to higher quality restaurants. Now it's a joke. The multiple fees (not even including the delivery fee) that only show up at checkout sometimes add the cost of an entree and a half to an order and then if you tip, even more. Definitely not worth it anymore. The "discounts" they send in emails for $10 here and there often don't even cover all the fees. I'm deleting rn. Grubhub/seamless also raised fees (and made them harder to see in checkout) but at least not to this extent. The search feature is also ridiculous. Can't easily search based on fees and actual cost you can afford. I put "$" and still got results that had $7.99 delivery fees. It's a joke and super sketchy, especially at a time when people are unemployed or have reduced salaries. If it's actually necessary for operations than being upfront is key. It always feels like there is a blatant attempt to trick me into spending more.


Stick with Grubhub

GoPuffSucks

Caviar used to be incredible, and then it was purchased by DoorDash. Horrible. App is trash. The order is ALWAYS received incomplete and then I have to go through a bot so that they can credit my caviar account for the items they never ordered. They refuse to refund you and instead give credit. Seems borderline illegal.