Avis - Car Rental Reviews – Page 12
5/5 rating based on 260 reviews. Read all reviews for Avis - Car Rental for iPhone.
Avis - Car Rental is free iOS app published by AVIS BUDGET GROUP, INC.
Useless for Avis Preferred
Jim Paton
I joined Avis Preferred in hopes of being able to skip the line and go directly to my car with this app. I have attempted this about 4-5 times and only succeeded once. Each time it is a different issue. The reservation doesn’t load or I just get a message telling me to go to the counter.
Preferred Member
meccord
I just signed up for the app. Host my activation email. Went back to the app and it did not leave me signed in. Tried to sigh in and out in the password I had just installed less than 5 minutes before. Jos a message that my sign in info was incorrect. Locked out of account. Called suggested number said they could not help me. So that is the reason for 1 star. Bad intro to app. Longtime Preferred Member over 10 years.
New update breaks the IPhone
657648747
Latest update to the Avis app now requires you to answer question on location services. Unless you answer it, the phone is locked. You can’t get exit or kill the App. You have to restart the phone to exit. DO NOT USE THIS UNLESS YOU WANT TO ALLOW AVIS TO TRACK YOUR PHONE. There is no option not to share location and they want you to pledge not to use your phone while driving. I am amazed that Apple allow this update through!
Make my UX magical...Mind the gap!
SurfGravy
While this latest release is leaps and bounds better, there’s still some work needed to make my UX an A+. Give us full access to all rental modifications. As a user I would like the ability to return my vehicle before the date of the scheduled return. For example, the app will not let me return my vehicle one day early. I am only able to add days to my rental. Full access to reservation mods would make any change far more efficient for the user, and here’s why: The 1800 preferred automated/rep phone user experience is very clunky, very slow and forces the user to *only* use voice prompts, no keypad entries are allowed. Not only does the user need to repeat their entries, but annoyingly loud. This is a security risk when making mods in a public space. Aren’t most customers renting cars away from home or in a public space? With that said, my other alt is to make the mods via web, but the web’s UI and UX is buggy, often timing out during fetch, or just does not have most basic rental modification features. Calling and speaking to a rep is an absolute nightmare, even as a preferred plus member. Please consider my user story for your next app development sprint, it would greatly improve the UX. Make my UX magical...Mind the gap! The details are not the details; they make the design.
Not feeling it
JAB atlarch
The graphics look better but it’s pulling up screens that do nothing and it’s confusing I don’t know who thought about it but they need to rethink it
Worst app ever
sg123456717
Literally the most pointless app I’ve ever used. Had to put in a myriad of information, and no matter how many times I put in my rental details it won’t let me see anything about my car. Also I got a text that said I could just hit “return car” but apparently that doesn’t exist. Huge waste of time. Don’t even bother downloading.
New App
Itfirefighter
New app is confusing, poorly organised and requires too many clicks. Previously when it asked for the flight number it took you to the numeric keyboard, now you land on alphabetical keyboard. #stepbackward