ADT Pulse ® Reviews – Page 7
5/5 rating based on 971 reviews. Read all reviews for ADT Pulse ® for iPhone.
ADT Pulse ® is free iOS app published by ADT LLC
ADT Pulse App
iPhone_Leslie
Recently, I emailed the Digital Team for this App and received the most prompt and thorough response! The customer service is stellar and the app works well! Thank you!
Slow app
Fernando_5623
This app can’t handle moving through different areas of the app quickly, doing so will just cause it to say “connecting” for a very long time. During this phase of the app trying to process what everything you are asking it to do all cameras say not live, there’s no picture no way to know what’s going on around your house. Also restarting phone, closing app then reopening, and restarting WiFi doesn’t change this. (PS I have like 3 good WIFi extenders set up by ADT) This happens While connected to WIFI at home and while away on excellent cell signal. It will go back to normal whenever it wants to which can be an hour or more. Also cameras will just randomly say not live and not work at least 4-5 times a year a few at times while something is of security concern and they fail making us feel trapped helpless and not knowing if we could get robbed or killed and we would never see if coming nor would there maybe be evidence of anyone coming intruding due to failed security system. Only things that has fixed this issue is being on the phone with customer service going through tech support (that requires you to be home). After that problem solved then you do it all over again randomly at some point of the year. In summary I won’t buy ADT ever again. I just have it for now until I can save up for something that actually does it’s job.
Passwords never save longer than a month!
WoodyChicago
App works fine until it “forgets” my password. I just updated my password a month ago yesterday and all of a sudden my app rejects the password! For no reason! I use iCloud Keychain and Dashlane. Both are currently up to date. I use this app EVERY DAY. Why does it stop working for no reason and no email mentioning any app updates???
Awesome Assistance
prof osu
The person (Cheree Sippial) who helped us was beyond patient, clear, thoughtful and kind. What an awesome person you have! The task required lots of patience and I never could have completed it without her!
Camera
agiator
Just don’t pick up everything that moves. I believe it could be updated to a better version. Lot’s of cars pass by on the road in front of the house that it doesn’t pick up Agitator
Not good!
Rickster Tickster
App is not easy to use and I’m supposed to receive updates on the cameras sensing motion or at least I did before and now I do not. Have another camera system for a different real estate property that is much better camera and app.