Slow app – ADT Pulse ® Review

This app can’t handle moving through different areas of the app quickly, doing so will just cause it to say “connecting” for a very long time. During this phase of the app trying to process what everything you are asking it to do all cameras say not live, there’s no picture no way to know what’s going on around your house. Also restarting phone, closing app then reopening, and restarting WiFi doesn’t change this. (PS I have like 3 good WIFi extenders set up by ADT) This happens While connected to WIFI at home and while away on excellent cell signal. It will go back to normal whenever it wants to which can be an hour or more. Also cameras will just randomly say not live and not work at least 4-5 times a year a few at times while something is of security concern and they fail making us feel trapped helpless and not knowing if we could get robbed or killed and we would never see if coming nor would there maybe be evidence of anyone coming intruding due to failed security system. Only things that has fixed this issue is being on the phone with customer service going through tech support (that requires you to be home). After that problem solved then you do it all over again randomly at some point of the year. In summary I won’t buy ADT ever again. I just have it for now until I can save up for something that actually does it’s job.
Review by Fernando_5623 on ADT Pulse ®.