Uber - Request a ride Reviews

So bad

ctrlfwd

I live in Los Angeles and every time I order an Uber it puts me w someone who is 15 mins away. By the time they get here, it’s 25-30 mins. What the actual? Surely in one of the biggest cities in the world they can have a reliable and punctual service. I miss back in the day when drivers were always 4-6 mins away.

Advertises in notifications

StarmanDX

Despite it being against Apple policy, the Uber app sends countless marketing spam push notifications you cannot disable without turning off all notifications. The service is also much less reliable and more expensive over the past few months.

Class action lawsuit

kenvcooper

If anyone is interested, I’m considering filing a class action lawsuit against this company for its inadequate and dangerous software. If they can’t do mapping software, they shouldn’t.

Don’t spam me

coolnerdguy XD

I don’t need push notifications reminding me that Uber exists.

Bad UI and control flow

HugsyGGG

Unfriendly user interface design. Unstable checkout experience: sometime I can use Apple Pay, sometime I cannot.

Feature disappeared and support leads to UK

Tom9753124680

I’m in the US and suddenly the “request a ride for someone else” feature disappeared. When I try to contact support it gives me a UK number and when I call them they refuse to help me because I’m in the US.

Terrible Mapping Algorithm but no way to complain about it in app

ltamondong

I’ve used Uber for at least 5 years now and there have been multiple times that the mapping algorithm has been absolutely terrible. When Uber Pool was still around, there were several times in which Uber has rerouted my driver to routes at least 10 minutes out of the way to pick up another driver. While Uber Pool is not available anymore, I’ve still found the mapping algorithm routing drivers to me that were 10+ minutes away while Lyft would find closer drivers. Moreover, I’ve experienced far more driver cancellations as well. The worst part is that, upon cancellation of a ride, the app will present you with a few choices on why the ride was cancelled, all blaming the driver but never the app taking too long to find a driver, or finding a driver that is way too far multiple times. I never write reviews for apps, let alone negative reviews, but I feel like this is the only way to have a chance of getting my grievances across.

False advertising

ObieSeesAll

They don’t honor the code they posted for first time riders. Their so called customer service consists of idiots that can’t read Go with lyft they better

Don’t subscribe to UBER ONE, it’s a scam!

Gkkfsvb

I selected a ride that cost $26.99 and then while I was booking it, a notification popped up that promoted “save on this ride be subscribing to Uber one”. I agreed to 1 month free trial and followed through with my original booking. When my ride was booked, the original cost was inflated to $27.34 + applied “discount” = $26.03 I unsubscribed immediately, although I still have until March for my “free trial” to end.

More annoying notifications

anonymous439024

Nothing is more annoying than when an app update forgets your settings and decides to turn on notifications that you previously turned off.

Uber - Request a ride Reviews – Page 11