SQUARE ENIX Software Token Reviews – Page 5
2/5 rating based on 142 reviews. Read all reviews for SQUARE ENIX Software Token for iPhone.
SQUARE ENIX Software Token is free iOS app published by SQUARE ENIX Co., Ltd.
Broken mess
Zyle Lycanthoth
Worked once, and now I’m completely locked out of the game. Customer support is non-existent.
Worst log in system for a game I’ve ever seen.
Jahabaososowoqh
Final fantasy 14 has the most needlessly convoluted log in of any video game ever made. If you ever have the misfortune of forgetting your password for the FFXIV launcher, say goodbye to getting it back. You need to log in to an account management system to change the password on the launcher, but to log in to the account management system you need to know your password and also have this SPECIFIC Authenticator, rather than using Google’s. Absolutely horrible.
Apple Watch app?
Sephirah
Perfectly functional, needs an Apple Watch component. I often sit down to play then think, crap, gotta get my phone, wish this was on my watch!
No backup Feature - Don’t Use!!!!
Link86_1
App is garbage. There is no back up functionality. There is also no mention of some kind of emergency restore code which is locked inside your account. Don’t use or you will risk loosing access to your account permanently. Can’t get ahold of customer service either. They fired everyone due to the pandemic which is outrageous because business is only going to increase for a game company during a pandemic.
This is annoying...
JC_Ron
So, basically the problem with security token that if you lost your phone or damaged. Besides from getting a new phone, there is no way to log in to the Square Enix account to get registration password to use the app if you only has a single phone per account. It is a terrible idea to make every log in related must enter one time password in order to continue. A damaged phone can’t be used, and how do someone going to access to their accounts if they can’t log in into their Account Management because of one time password required? The problem that customer support is not always available, especially weekends. Email can take 3 to 24 hours to answer. It really dull that not likely the customer support can assist just in one turn to something like this since they usually just throw copied Q/A and expect people do what actually instructed. It really circle around how you must log in your account in order to change something. Really stupid ideas, that said why would it possible to just send to registrated email for any recovery info if someone forgot or lost their passwords by incident. Think hackers can just take an registrated email that easily? I really disappointed how Square handling account recovery and password recovery. Security token is actually in that middle mess that can only be helped by customer support with “regular schedule” and long waiting responses.
We need notification system when we log in.
Slice0flife-
And a Watch app. So outdated In comparison to other Authenticators. Not to mention FFXIV is general is outdated.
Why not use Authy? Back up to iCloud would be cool
Apsilon
Just a few suggestions seems very easy for people to get locked out of their accounts if not careful.
Works just fine
YukiNeko_Sai
I was a bit worried at first because of all the low ratings. I’m glad I chose to give this a try though. Works good. This app does what it’s supposed to do. I haven’t come across any problems at all, so I’m giving this a 5 star rating. :)