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SQUARE ENIX Software Token

The SQUARE ENIX Software Token is an application designed to strengthen the security of user accounts for playing online games by generating and requiring One-Time Passwords when logging in.
Category Price Seller Device
Utilities Free SQUARE ENIX Co., Ltd. iPhone, iPad, iPod

- What are One-Time Passwords?
 http://www.square-enix.com/na/account/otp/

- A Square Enix account is required to use this application
(* You must also have purchased either FINAL FANTASY XI or FINAL FANTASY XIV and registered the accompanying registration codes to your account)

- Getting a Square Enix account
 https://secure.square-enix.com/account/app/svc/register

To register this application to an account, you will first need to log in to the Square Enix account management system and follow the instructions on the "One-Time Password" page.

- Square Enix account management system
 http://account.square-enix.com/

Reviews

Simple, easy to install and does what it is says
medicinmn

I am not sure why there have have been all the bad reviews. It took me 2 minutes maximum to install this and best of all it works! There is an additional benefit besides security that they don’t mention: you get a free Atheryte destination. It is like having two home destinations and save you a lot of money on travel. I am sorry that many people don’t know how to install a simple program on a smart phone or tablet. If you are not sure the ask and FC mate before doing it.


Works as expected
Shihigalaba

Unsure if there were problems that lead to some of the earlier reviews saying this was a bad app, but I used this today, logged off and used it again without any issue.


Needs work, push authentication please
Apsilon

Just a few suggestions seems very easy for people to get locked out of their accounts if not careful. Push authentication would be a useful update. Maybe linking to user SQEX acct.


No iCloud save?
Zeolla

Don’t bother backing it up to the iCloud as it’ll reset itself anyway. Now to wait forever for customer service to remove this thing from my account.


The setup process is awful... Extremely bad and dated
Nick#19

I haven't seen a two factor app that doesn't let you just scan a QR code to set it up in a decade. The menu buttons look like titles and you can't tell that you can click them. Modern apps use prompts instead of codes I.e you log on your computer and a pop up asking if you want to allow the log on shows on your phone and you click yes or no. If the apps gonna be this bad just use Google authenticator or authy or LastPass or literally anything else. I literally have been ready to play FFXIV and lost motivation after seeing the code prompt in the launcher and realizing I have to open this app. Also the terms you use on the website are confusing. Call it two factor, or OTP generator. Just calling it OTP sounds like you are trying to receive one on your website.


Can’t get past privacy agreement
KMacDon72

So I download the app. Big long privacy agreement. And there is no where to except. I have now downloaded the app twice. And I can’t get past the privacy agreement because there is nowhere to except or get past it. Big fail.


App randomly reset so I’m locked out
itgscv

Token worked fine for over a year. Tried to log in today, opened app and it’s asking for registration info. I haven’t changed anything in my account, got no emails. App worked fine yesterday, I wake up and I’m now locked out The emergency removal I saved doesn’t work. Tried copy pasting and manually typing everything out


Don’t use this
Remote K1nG

You don’t need a one time password to play FFXIV. It’s just extra steps that will inevitably make your life a lot harder. Once you break/lose your phone you will no longer be able to play, PERIOD! Trust me you don’t need this. Every time you use One time password to play. One time password to login to website. One time password to deactivate the One time password. Oh you lost the one password that square sent you, that you’ll never remember, completely different to set up your One time password for you to log into. Square will make you go circle and circle again again to only piss you off. PLEASE FOR THE LOVE OF GOD DONT USE THIS! I world rather die a slow and miserable death from cancer then this.


Wish they’d just switch to standard 2FA
pr0adam

Just use google authentication type 2FA there are too many problems with this sort of implementation especially when the app is just not developed well


Set up
999124963

Trying to add my account, but it keeps telling me that my id, birthday and password are wrong. Like how?!? I can log into the website just fine but not the stupid app?


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