Spiceworks - Help Desk Reviews – Page 3
4/5 rating based on 69 reviews. Read all reviews for Spiceworks - Help Desk for iPhone.
Spiceworks - Help Desk is free iOS app published by Spiceworks, Inc.
Good when it works...
eric.ewing
...but some basic functionality is broken. Searches, for instance...if you search for a ticket, you'll be presented relevant results. Clicking on a ticket, however, causes an ENTIRELY different and unrelated ticket's details to be displayed. Since part of the far of Spiceworks was being able to view and modify tickets while on the run, this is a pretty big deal for us.
Ticket notifications won't work
Celbii
Got the app for ticket notifications, everything is set up right, yet app still says notifications can't be enabled.
Nice for Helpdesk but poor on Networking side
Countiblis
Lacks a lot of features on the networking side. A category showing devices down would be nice as well as some troubleshooting tools. The Helpdesk part of the app seems to be pretty nice. I love Spiceworks but the app could be a whole lot better. Keep up the hard work guys!
App Crashes!!!
Lord_Skywalker4
Ever since I put my credentials in it to log on this app crashes every time! Please fix!!!
Great UI!
MrITMTA
The original iPhone app didn't work all that well. This new version, however, makes my life as an IT Manager so much easier. It's fast and the interface is clean and easy to use.
I stopped using the desktop website
dgurvits
I love it when an app is easier to use then its desktop counterpart..its really easy creating tickets and modifying for me..so helpdesk management is really superb??
Very stable, works great
Terabyte777
Great app, love that its free and great UI. Has made my job and clients much happier with quick turnaround time on tickets with alerts.
Keeps getting better
Jeffcrn
I'm using the app more and more. My iPad is becoming my Spiceworks terminal.