Good when it works... – Spiceworks - Help Desk Review

...but some basic functionality is broken. Searches, for instance...if you search for a ticket, you'll be presented relevant results. Clicking on a ticket, however, causes an ENTIRELY different and unrelated ticket's details to be displayed. Since part of the far of Spiceworks was being able to view and modify tickets while on the run, this is a pretty big deal for us.
Review by eric.ewing on Spiceworks - Help Desk.