Spiceworks - Help Desk Reviews – Page 5

4/5 rating based on 69 reviews. Read all reviews for Spiceworks - Help Desk for iPhone.
Spiceworks - Help Desk is free iOS app published by Spiceworks, Inc.

Great tool for IT

eagleoneproducer

We use it in our school district for quick action on technical issues. The ticket system makes my work efficient. Just wish they would have notifications with the app. The cloud help desk doesn't have much.


Crash still occurring

Mw2awsome

Crash still happening after critical crash update. Same exact scenario. iPhone 6S Plus latest version of iOS


CRASHES

BMinor

App crashes when you try an add a new ticket... iPhone 6s Plus, latest iOS.... Please fix?


Helpdesk is fantastic

Scrambleraddict

I've been using Spiceworks for 4 years as our school district IT Helpdesk. It meets all our needs, as admin and end user. I definitely recommend it.


Great App ..Need PUSH notifications

Rose Pabla

Great App & free service provided by spiceworks is amazing it helps in keeping track of all service requests & helps in efficient usage of team & resources


Great app

Bothered 2

Great app. Allows me to organize all of my tickets and quickly make changes on the go. Thank you for giving IT pros such an amazing tool.


Thanks

cbeane88

Thanks for adding support for cloud help desk!


Spiceworks App is great

Ammonation

This is great because you can review tickets and close them. You can pretty much do everything on the app that you can do on the desktop. Only problem is that you have to know the text command and syntax to make a lot of features work. I would also love to be able to sort tickets however I want.


Cant beat it for free!

SoCal Tones

Snappy and responsive. Well designed and functional. Thanks!


Great app, but...

Dracos5732

This app is great for help desk tickets and such. I've found though when you want to do some of the reading you can copy and paste.... This seems like something that is very easy to work into an app. I read the article which are great, but can access some of the link nor save anything that I'd like to check out later. Thanks for the app and can't wait to future implantation switch the request changes!