Smith's Reviews – Page 9
5/5 rating based on 345 reviews. Read all reviews for Smith's for iPhone.
Smith's is free iOS app published by The Kroger Co.
Love their online shopping/pickup
Paolo DiN
This Smith’s has a full service butcher shop as grocery stores go. Their online inventory always seems to be more reliable than Walmart. Pick up is also well organized.
Just confusing, messy & awful
summerlinNV
Kroger should be ashamed of themselves. Putting out the most confusing app ever. It makes no hierarchical sense, each touch of another icon leads to no where you want to go. They tried to do it all and failed miserably.
Slight adjustment
Z'elenekatychadhora
Great app, works great. Only downside is when you go to checkout you can’t see the estimate total.
Good but..,
Rhigftjdk
Once you figure out how to use the app, it works pretty well. However the learning curve can be a bit confusing. The folks at the store do their best to help. Some things you’d like to do are not immediately obvious. I’ve had to call Kroger Support for a couple of questions.
Please respond and fix app
JDS649
Smiths asks for feedback, and I provided, but they don’t fix issues with app. Cannot change preferred store - keeps reverting to a different store location. Zero value in shopping online if can’t see what’s in my local store. Once again, please fix.
Let’s wait and see if they can get it right
candihurst55
This is your last chance Smith’s. If you cannot get this right I’m just back to Walmart and I’m not coming back. Your dollar a gallon gas savings really doesn’t add up to much when I save so much more at Walmart.
Normally love click list
Meg Mtz
Click list is great when they don’t make you sit and wait for 2.5 hours! The last 4 times have been bad experiences but before that I had been doing click list for over a year and loved the convenience. Now that I’m pregnant durning this pandemic I try to avoid going into the store, if it weren’t for that I’d probably just give up on click list but I keep trying hoping for a better experience! Last time I complained nobody contacted me back, very frustrating. But I think they’re understaffed and hopefully have fix that issue since I tried last.
When Modifying an order I Get Unknown Error
Jtruth123
When I’m trying to modify an order, I get this annoying message like “unknown error. Try again in a few moments” and then I end up not being able to modify my order. This needs to be fixed.