Smith's Reviews – Page 10
5/5 rating based on 345 reviews. Read all reviews for Smith's for iPhone.
Smith's is free iOS app published by The Kroger Co.
Life Saver
Amma I Am
Smith pick up and delivery have literally been a lifesaver for me. I am a senior who cannot leave my home. Smith has done a wonderful job fulfilling my grocery needs for several months and I appreciate all of their efforts to make their services as easy as possible. Smith is an amazing company and treat their customers well. What more could you ask?
Smith’s Digital Coupon Scam
NewYorkgal1
I tried clipping several digital coupons for home delivery, but for some reason they are not being applied to my order. One digital coupon in particular that Smiths is promoting is free delivery for a 35.00 order. It is noted that this coupon is valid for three more days. Needless to say it is not being applied to my order and I am still showing a 9.95 delivery fee. I’m extremely disappointed that Smiths would perpetrate this scam in such a misleading way. As a frequent and longtime customer I will now shop elsewhere.
Doesn’t apply coupons properly
pandazones
I clipped the coupon for free delivery and spent double the amount required but yet it never gave me the discount so rather than being able to have the ordered delivered in two hours for free I had to pick it up the next day. If you go to Instacart then they charge you more for products on sale on the Smith app. Very frustrating
Digital Coupons
Tontamiko
I have coupons added to my cart one being free delivery on purchases over $35. I just redeemed $300 plus in groceries and it did not take it off or others advertised. Kind of a rip off don’t you think. I might shop other places now? Please fix this as it is false advertisement.
Pretty convenient except for rotten lettuce & other..
frncine
This is a pretty convenient app. Used quite a few times. Mostly very good results. Super since it’s free during Covid. Once I got lettuce that looked okay at the top but as soon as it was out of the bag the ends were brown even up the thickened part. As soon as the tie was off it started falling to pieces. Luckily I had taken it back to the store because I was so appalled. Grabbed a man coming out of the office and he was alarmed too. Thankfully he ran it to produce and that man replaced it plus asked if I needed anything else in produce. I was given a free bag of grapes. Produce man was apologizing like crazy. Then October 20th I ordered 3 boxes of Kroger brand tissue 120 count. They were out of stock. Yet they say out of stock items will be replaced with equal or better merchandise. Well it was replaced with 3 boxes of Kroger tissues of 80 per box. I called and spoke to the woman. She said they were out of most tissues. I reminded her of the “replace with items of equal or greater value.” She said I’d get 2 boxes of free tissues. One time the containers broke through their bags and I had 4 busted bags of groceries. Dang It’s a drag to have to watch so closely. Would love to use coupons. Also sorting is not by price. Grr... Could improve. However it is very convenient.
Mystery shopping
rirjehrhe
You never know if item is stock. Reserved time slot for pickup means nothing, I’ve reserved a time upon arrival I was told there to busy come back In 3 hours. Walmart app is way better
Smiths app
Jenna-M2020
The Smiths app has not allowed me to place a pick up order. It won’t allow me to pick a location. I have deleted the app, signed in and out, updated and still no luck. I’ve had to remake my grocery list over and over only to have the same result.
Pick up
grcery shopper
Thank you so much for being able to drive up to pick up orders this service has made things a lot easier for me especially now with the virus so rapidly being spread this way I am able to keep my grandkids as well as myself safe. Thank you so much!