PagerDuty Reviews

Vibration and sound settings not obeyed

szshen

The sound and vibrate settings don’t actually change the sound and vibration of a notification. Even with vibrate off, a notification triggers vibrations, sometimes INSTEAD of a sound. This is with critical alerts on as well. The alert tone chosen in settings isn’t played during a notification, instead it’s always the PagerDuty default sound…and only when the app feels like it, not consistently. The only consistent thing in each notification is the vibration. How can users trust this app to reliably notify them of incidents?

Excellent

Malck15

Works!

TOO LOUD!!!!!!!

Cdc003

If I could rate this app ZERO stars I would. From a basic functionality perspective it works, however, it has one HUGE flaw. It’s too loud. The volume of the alert is not configurable and also still audibly notifies when you phone is on silent. It is undoubtedly the most aggravating and aggressive alert sound ever imagined, and what’s more it rings out at what feels like 1000 dbs... ALWAYS. My wife and children do not need to be jolted out of a sound sleep, yet they are, whenever I get a late night escalation. Mind you we are not all in the same room, the kids have their own bedrooms down the hall. That is how obnoxiously loud these alerts are. I could only imagine how much my neighbors would hate me if I lived in an apartment instead of a single family home out in the suburbs. Unless you are actually dead and are trying to be shocked back to life I would recommend never downloading this horrible app. And, just to be clear, PagerDuty knows this is a problem for people. There are many threads on their message boards and they continue to do nothing. STAY AWAY!!

Hard to read

wsschultz

Black & white and small font hard to see content

Does what I need it to do

Honest Reception

Wakes me up and gets me working on the problem. I don’t care about anything else, it’s perfect for what I need.

Getting paged

Atleezy

I effin hate getting paged

Terrible product. Do not purchase.

behduajqnshi

I cannot believe how hard it is to find a reliable service like the one PagerDuty purports to provide. Coming from someone trying PD as a business need, it is unusable. Constantly having issues with calls not going through and “customer service” can never tell us anything they can find wrong. Garbage product.