PagerDuty Reviews – Page 2
3/5 rating based on 121 reviews. Read all reviews for PagerDuty for iPhone.
PagerDuty is free iOS app published by PagerDuty Inc.
Improve sound notifications
jriosgax
You need to improve notifications and sound behavior when I get a new page: a) When you are in a phone call and a notification arrives hurts my ear! Fix that ASAP b) When you are in a Microsoft Teams call and a notification arrives mesa the audio and Speaker or in ear sound is gone!!!
BUGGY: bad ui testing
Ranolf
it used to be that when I got an alert I could actually read the alert details in the app. But when there is only a single alert, the very unhelpful “intelligent triage” popover pops up OVER the scroll view, and makes it impossible to actually tap on the alert to see more detail. So someone implemented intelligent triage without basic ui testing to see: if I add this “helpful” thing, does it actually make the experience worse or better?
PagerDuty Review
caligirl1999
The user interface of this app is fairly decent; however my biggest complaint is that I am unable to view my own past resolved incidents. I can only view the incidents of my team and it would be helpful if I could quickly navigate to my own past resolved incidents. Another minor complaint is searching for particular incidents through the app. Currently it requests me to enter the incident number instead of a keyword. It is much easier to search through the desktop interface.
Small fixes
masnhedd
There should be a way not only to view your team’s and everyone’s resolved instances but also the instance that I resolved myself as well. There are times where I want to go back to and see the work that I did myself. Also the web version of the app is easier to use than the mobile version so I find myself defaulting back to my computer often
Login Fail
d0z0s
Every option to login generates an error "400 bad request". I see no way to get past this problem.
I like it so far
SammyTheBackwoodsDiva
I was a real pain to setup and get working correctly. I had to play around with JQL to understand what I wanted it to do. Now that everything is set up it’s great. It really helps me to respond to Jira tickets quicker. Since I’m on call all the time I don’t have to check my email constantly anymore. I only use the actual app to acknowledge and resolve tickets so it works great of that.
App unresponsive after alert
nevermorefu
Nothing like being woken up in the middle of the night and when you check the app, it just has a loading spinner... Forever. I think pager duty needs to use pager duty.
Great App - Work/Life balance
vanesalsas
This helps for on-call, and also work/life balance as there are modifications you can make in the app and choose when to be notified. That way your on-call only when you actually are.
Responsive to feedback
Nick1700
I previously left a 2-star review (which Apple isn’t letting me edit for some reason) because I was unhappy with the new layout of the screen that displays details about an alert. The developers responded to my review and fixed the issue in the latest version. Other than that I’ve had no issues with PagerDuty—it’s reliable and easy to use. Thanks for being responsive to your users!
Really disappointed
74910;7,!:&929
The app uses login techniques that rely on third party cookies and a web flow that uses safari(which blocks these cookies by default). The customer support team has been unable to find a way to get login working reliably on modern iOS versions and they’ve frankly put in 0 effort to even try and address this issue.