Norton Password Manager Reviews – Page 15
4/5 rating based on 143 reviews. Read all reviews for Norton Password Manager for iPhone.
Norton Password Manager is free iOS app published by NortonLifeLock, Inc.
Great App (when working)
JtheweirdO
I love this app, great place to store all my passwords instead of trying to remember them. Usually works great but it stopped working for me about a week ago. Chat support told me it was a known mobile app issue and that it should be resolved in 24-48 hours. When it was still not working more than 72 hours later Chat support now tells me to contact the Norton online forum because they don’t deal with apple products. This is the Chat support the app itself takes you to. I asked for the phone instead which told me to try a delete and reinstall. This eventually worked but the app fought against signing in at first. Kept rejecting my VIP request approval. But finally let me finish signing in and app seems to be working fine again. The frustration caused by the poor support and the signing in problems cost them the star.
No support
Hmmm, a real person, you say..
My vault disappeared from my phone and this provider has found multiple reasons to lose me as a customer. After multiple conversations and multiple transfers it was like i was speaking a completely alien language. This was most upsetting after having stored over 50 passwords. I can’t possibly convey the frustration of having to start over and retrieve all those passwords from scratch. I expected more from what was thought to be a strong and customer friendly company. As i ever wrong!!!
Safari Plug In Not Working Correctly
iGadget_00
PLEASE UPDATE THE APP!!!!!!!!!!!! The Safari Plug-In does not work for the “newer version” sign-in pages that most websites are transitioning to in which you first have to enter your user name before being taken to the password entry page. (User name and password entries are on 2 separate pages) this confuses the Plug-In software to not recognize that the website is only asking for 1 credential at a time. I get this message: “there are no form fields for Identity Safe to auto fill on this page”. Great app aside from that. 2 star rating until issue is fixed as this is very annoying and inconvenient to have to go to identity safe app and retrieve password manually. A lot of websites are moving to this new 2 page login. (1 page for username and 1 page for password)