Navy Federal Credit Union Reviews – Page 5
5/5 rating based on 100 reviews. Read all reviews for Navy Federal Credit Union for iPhone.
Navy Federal Credit Union is free iOS app published by Navy Federal Credit Union
Missing Pending Checks & incorrect pay dates
adamhenley
Two points of feedback. 1, I usually love the NFCU app. However, so often there are missing pending checks and ACH transactions that clear either at random times during the day or during a processing period in the middle of the night. These checks do not show up in the app until they fully clear. Solution: please include checks and other electronic pending transactions shown as grouped and show how this relates to the “available balance.” Often it is not calculated in the available balance, which causes headaches when budgeting. Maybe also show another number that subtracts these amounts and call it “effective available balance.” 2, the pay dates for early and active duty pay were shown as January 12 and 13 for most of the time this month leading up to these dates. Then at the last minute they changed to the 13th and 14th. It made budgeting a bit difficult when that extra day occurred, not getting paid until a day later. Solution: somehow verify the dates are correct for the rest of the year and on an ongoing basis, please.
Wonderful Service
mke68
I wasn’t able to find my debit card so I signed in and was able to quickly and easily freeze the card while I did a more thorough search. The when I went back into my account and it was super simple to unfreeze the card. Thank you so much for simplifying my life with your wonderful application services.
Using the app
Cookies441976
I do everything over the app. It’s great I barely have to enter a branch other than for simple transactions.
Great app!!
Juscruzin09
The app great! Easy to navigate. A lot of options to look at from the app. It would be even better if it showed our balance with every transaction!
Great app! Please let us add scheduled transactions too!
j...nette
We switched to NavyFed from USAA and so far we love them. The app is great and customer service is awesome! There is just one thing that would make it even more user friendly: to let us add our own scheduled transactions. It will do it for you if they’re transfers you schedule with your accounts or payments to their credit card but if you would allow us to also add bills and other expenses so we could see our projected balance it would really simplify a lot of the mental math or reliance on other “budgeting” apps. Other than that it’s been great!
Fantastic bank! Overdraft Protection is REAL
Compudoc40162
Not only did NFCU only charge $20 overdraft fees, because I was so close to getting paid, they waived fees once I froze my card. I didn’t have to call in, complain or anything. Maybe since I usually never over withdrawal is a factor, don’t know but they could have easily charged me over $100 in fees like JP Morgan Chase and First Capital does.
Awesomeness
Chris diablo
Out of all the banks that I’ve bank with in my life Navy Federal is my favorite. They have been also one of my favorite banks to go to because of the customer service and the friendly faces that are always at navy federal no matter which one you go to. I’ve never been to a Navy Federal and didn’t feel like I was at home