Navy Federal Credit Union Reviews – Page 2
5/5 rating based on 100 reviews. Read all reviews for Navy Federal Credit Union for iPhone.
Navy Federal Credit Union is free iOS app published by Navy Federal Credit Union
Real people there to help
nellie425
I woke up on payday and immediately went to check my balance. As I went on my phone I saw nfcu had sent me a message asking if I had made a purchase for a large amount of money. I was confused and opened the app. I had a 0 balance and money from my savings was gone. Replied to the message with a No and called the number right away. I was really stressed because my whole paycheck and most of my savings was spent on fraudulent charges. I also had a job interview that morning so I knew I couldn’t make it into a branch right away. Over the phone they cancelled my card and reported the multiple charges as fraud. They told me I could stop by a branch at any time to pick up my new card and that I needed to change my password. They said since the amount of money was pretty large (a few thousand dollars) it would take a few business days to see all my money back. After my interview I went straight to a branch. I immediately was given a new card and sure enough about three days later all my money was back into my account and the fraud charges were declined. I want to thank nfcu for having real people on the phone and for taking care of the issue so quickly. Their customer service is the best I’ve ever seen from a financial institution. Also as a young adult I was ready to start building my credit. I got their secured nRewards card which was such an easy process. About 6 months later I had graduated to an unsecured card with a decent credit score. Nfcu truly cares about its members and they do a great job showing it.
Missing Credit card purchase info now
Chevyvt7
With the latest app update to 6.17, mobile app for iPhone lost the ability to show recent credit card purchases. NFCU Digital Dpt said they hope to have it fixed in the next update. Android was fixed. Website works.
Problems with login
JorjaBoy
This is a useful app that is well designed but has login problems through several revisions. This is on an iPhone 13 (big screen). Face ID settings are set to automatically login without touching the screen, however I have to touch the screen (Face ID icon) every time. The app logs me out every time it is placed in the background (not just when it’s closed). Makes toggling between banking apps cumbersome.
Best Banking App
queen black ital nubian
I love Navy Federal Credit Union. The App is easy to maneuver. I really like the ordering of cashier checks via this App. Very convenient. Great Job!
My USN
Christopher Ken
My accounts since USN retired has joint with NFCU have a excellent for my Service our Country. Thankfully.
Thankful….
Gudtyme
Very thankful that NFCU watches my accounts, especially when I had the “Freeze” on, and didn’t remember that! It’s good to have top notch security! Thank You NFCU!