National Car Rental Reviews – Page 14
5/5 rating based on 150 reviews. Read all reviews for National Car Rental for iPhone.
National Car Rental is free iOS app published by National Car Rental
NRA
Khalil_mama
After your decision to not be a part of the NRA i have also made a decision to never use any of the Enterprise companies for my company. Your lack of leadership is a disgrace.
National doesn’t want your business.
Zackary Taylor
St Louis based Enterprise/National sent college kids from St Louis to KC to lobby against a vote for a new arena. St Louis has built 2 baseball stadiums, a football stadium, and a hockey arena at taxpayer expense, while, at the time, KC hadn’t built a new sports facility since 1973. Now Enterprise/National says that if you believe in the 2nd Amendment, it doesn’t want your business. That’s fine with me. I’ve only averaged 40 car rentals per year with Enterprise Holdings since 2003.
A huge mess
SebForm
Horrible app! Every single time that there is an update, this app deletes my user name and password. Forcing me to dig up user credentials even when I am picking up the car and in a rush to leave the rental lot to get to my meetings.
We Love National
Jearl6989
We have only rented with National for the past 15 years. We are always pleased with our rentals! We absolutely love knowing they no longer choose to promote the NRA. Class act organization
Like many aspects of National, the app is lacking
SendingOutAnSOS
A key way to judge any company not when things go right, but how do they respond when things go wrong. National is a perfect example of this philosophy. Take for example the countless times when returning a vehicle and that location charges the wrong amount or wrong credit card. Calling the corporate number, the National team members can’t lend any assistance. They will direct the customer to that local office. If it’s a completely incompetent branch like Des Moines, IA, the customer will NEVER reach or hear back from anyone regardless how many calls are placed or how many voice messages are left. By the way, The Des Moines location is by far the worst of the National branches with dirty cars (mud covered seats is a regular occurrence) and on more than one occasion, I've found rotting food under the seats of vehicles. As for the app, it’s not very user friendly, especially when it comes to downloading and forwarding receipts. The app will direct he user to the company website which is also poor designed and managed. The only redeeming quality about National is that most locations will allow regulars to pick their own vehicle by avoiding the counter. Otherwise I would gladly jump to Avis or Hertz.
Love the Camry
Bob Seavers
I always enjoy National Rental Car selection of cars and trucks. The app is great and saves me time. Thanks for the great service.
Syracuse Hancock International Airport Staff
Njay328
You can’t ask for a more kind, generous, understanding, patient group of people. Those folks at the Syracuse Airport are always prompt, productive and ready to handle anything thrown at them. I’ve seen them make accommodations with very few cars in the lot to taking an uncleared car to get cleaned, gassed up and pulling it to the front for customer satisfaction. That’s what I call Quality customer service. This team is a 5 Star team and I am happy we do business with them.
App not working properly
Troi03
When I is the app it only opens when I’m connected to WiFi could be human error but it should not need WiFi to work properly.