MyQ Smart Garage Control Reviews

iphone X crash

Communionaire

iOS 11.3.1 iPhone X keeps crashing. App Does not work. Please fix ASAP. Tried to contact Chamberlain support but no response.

Don't show the status work

Bvsbabu

The alerts are wrong. Cannot close or open the garage using the app. It worked for the first 6 months and stopped working after the app look and feel changed

Love my MyQ garage opener

Coquibravo

Love this garage opener and love the capability of monitoring remotely. It is very quiet and love that also When are you going to make this app Alexa capable??????

This App Is Missing The Development Boat

LosAngeles90631

Customers are not realizing what this app is failing to functionality deliver. With data “triggers” such as temperature, light, movement, etc. rule configurability is sadly lacking. What do I mean? This app fails horribly at allowing customers to set very customizable options such as creating rules that open or close the door at certain temperature thresholds, program lights to be controlled by movement (or not), at the opening and closing (or not), alert the phone if a certain temperature has been reached (temperature up or down), etc. So many things this app could be doing, but fails miserably.

Landscape on Ipadpro

MAO_XP

I love the app, but I wish I can hold it on a Landscape position on my iPad

App

Apv29

App used to be great. Now bugs and issues every day. I’ve reset everything. One day my garage doors switched on my app and till this day can’t figure out why. The app is always wrong. Tell me me it’s closed when it’s opened and the new update stinks. I’ve had it for 4 1/2 years and I just can’t trust it anymore. I have yo physically see the garage close to feel comfortable. Worked great for the first 2 years.

App developers list up

Mattc2000

This app used to have feature that you randomly removed: the event triggering feature that allowed users to say close door after X minutes opened. Great move! Seriously this was a downgrade. Think!

Intermittently works

Sll2480

Thinking I didn’t have enough wireless coverage I bought another $200 access point. Now with four bars instead of 2 I find out the door sensor is no longer recognized by the MyQ smart hub. How does that happen?

Good but past time to make improvements

Robert Huebi

2018.05.24 Set-up: - MyQ Smart Hub 2nd generation - HomeKit Smart Bridge Ours is set up in conjunction w HomeKit. Re. Smart hub: - was unresponsive when car was in garage; relocating it solved issue. - From my setup I can see that too few folks at Chamberlain eat their own dog food. The instructions were needlessly complicated while missing simple explanations for things like connection ports and buttons. - Much time and patience was wasted on what should be a pretty easy set-up. Chamberlain desperately needs to do some clinics aimed at improving their instructions. Re. Door Sensor: - Chamberlain should save money on the built in push to test battery feature and instead have the sensor report the battery strength in the app and possibly in each notification but at minimum in special warning notifications as the battery approaches empty. (Include the battery TYPE in these so owner mustn’t search or guess.) Re. notifications: - from both Apple Home and Chamberlain are missing key info. They tell the when, where, what, but fail to tell WHO. - Who opened/closed door? Name the person from their phone name, or something else, but tell me if it was triggered by Chamberlain or Apple Home app automation. (This wouldn’t save calls between family members of “who moved door?” Re. Chamberlain App: - I created notifications that after door is opened, every 10 minutes an open door notification comes. Problem is, the label in the app is not attached to the notification. I don’t know if this is the 10 minute or 30, 30, etc. warning. - Of all the notifications I set up, after saving them and then coming back into app, they are jumbled. This makes it very difficult to get overview. Re. HomeKit interplay: - I was rather hoping that by buying the HomeKit Bridge, this would take over all connectivity to the WiFi network. Instead there are parallel connections. From a security standpoint, I have much more confidence in Apple’s security protocols than in those of an IoT product vendor. - I’d like a way to have all functionality run thru HomeKit, i.e. connectivity and notifications. Re. General support - very disappointed that Chamberlain does not seem to have an active continuous improvement process. So many of my complaints and suggestions are reflected in very old comments from previous posters. Yet the chance to improve hoes unheeded. Summary: I have a 2-star rating because I think Chamberlain made a good start and got a 60% solution but has really failed to gather the low Hanging fruit to get to an 80% solution.

Locked me out of my house! Had to break in.

Len B

The app has always been buggy, but the last update disconnected my garage door opener! Normally I carry keys so not catastrophic, but we were on vacation and left everything home. Later tech apologized saying app is not compatible with face recognition and the update broke things. I am going old school. This connected home stuff is just not ready!

MyQ Smart Garage Control Reviews – Page 7