Marriott Bonvoy: Book Hotels Reviews – Page 3
5/5 rating based on 646 reviews. Read all reviews for Marriott Bonvoy: Book Hotels for iPhone.
Marriott Bonvoy: Book Hotels is free iOS app published by Marriott International
Loved the staff!
Marriott SD Mission Valley
I found the staff at this Marriott to be friendly and helpful. I interacted with several, the were professional and had smiles, offering to always do more. They made sure we had everything we needed. No grouchy people here! The reason I rated only 3 stars was for cleanliness. When we stepped off the elevator it was clear the halls were not well vacuumed if at all. It doesn't look like it's done daily. The first thing I noticed in our room was that a tray table was pulled over the chair. When I pulled that away to sit, there were stains on the chair. The shower had a drip and the shower door had water stains at the bottom. The floors seemed not that clean and the corners had dust bunnies. I would stay here again, the location was convenient for our needs. The beds were super comfortable and clean and we had plenty of towels. The staff interactions we had were great, thank you!
A lot of trouble
DJLuciaLove
This app keeps freezing. I restarted my phone, deleted and reinstalled. Still having issues. I’ve never had this issue with other apps.
Invasion of privacy
lovelle13
The staff tried to walk in my room multiple times! Bright and early! Felt like I was being forced to leave at 7am! Check out wasn’t until Noon. They didn’t even knock.
Dublin Ohio
johnboyh55
Very nice room with kitchen very clean hotel great breakfast staff was very friendly will stay here again went in the area.
Syracuse Downtown
PlatinumQueen4028
This was the worst level of customer service I’ve ever received. Management is rude an unaccommodating even when mistakes are made. I will never stay in this hotel again.