Lyft Driver Reviews

Overall good but not as good as Uber

ObviousLogic

The map has gotten slightly better this year, and the addition of being able to message a rider in app has been game changing. The pickup sequence still needs work. It is very disorientating when you’re driving along getting close to the spot and then the whole interface changes including the directional orientation. The pickup location also needs to not be so picky. I’ve picked people up near the gate of their apartment complex and then had to drive four buildings back to get to the pickup location before I could “start their ride”. This is annoying for me, tedious for them and a poor initial experience when all they were trying to do is make my job easier. If the app could make the pickup sequence similar to Uber then I would only wish for driver road condition reporting. There are tons of times where roads are closed and I can’t get through the way the app wants. Or an accident has happened on a main road and the app will keep routing through the area slowing things down for everyone. Or one of the two entrances for an apartment complex is actually locked and not viable. These would be easy to report on the fly (look at Waze) and invaluable for the other drivers out there. So not bad, getting better, but there isn’t really anything that makes this amazing or worth five stars.

They don’t care

Sullinator 07

I’ve been driving for Lyft for a few years off and on. I have all great reviews and I go out of my way to help my riders and drive in areas that no one else wants to drive in. There have several times where I get the wrong address from the app, drive 20mins to the rider, try to contact them multiple times and still get $0. Contacted Lyft and they told me is was user error. I should have screen shifted what happen but why is that my problem? Not working for this company anymore.

Do Not Work for Lyft

pizza revenue

They deactivated my account for no reason. They said they couldn’t verify my info from when they hired me.9 months ago! Don’t work for Lyft! Their a terrible company! They even lie about how much you will get paid for a scheduled trip just to encourage you to accept it. ?? Lyft, i also noticed, gets more low life customers for some reason compared to other ride share companies. Lyft is the armpit of ride share companies and they let anyone ride that has a credit card ? ??

Violations

yutsjr tme wod els wnd

Any small violation even if it’s fake will have your account suspended and there’s no way to dispute it.

stay livestrong ?✌️??

Dond422

For better there are worse lets give Lyft community better service put help to get away this covid 19 .

1500 Rides Later

Ednsjsbsb

Chillest job ever. Just drive chill and hang out with passengers! cash out instant 24/7. Great customer support too.

Lyft's injustices and shameless

Iambecomingallergictolyft

This review is done in an informative and personal way (of the TWO months that I have been working with Lyft- five stars and 695 rides), and I add that my expectation of working as a driver with Lyft was a totally different one, I do NOT recommend ANYONE working as a Lyft driver, I have many things and the vast majority are negative (I do not ask for anything given away, I only ask for what is just and deserved, I think that things are earned by merit); Lyft should win over its drivers by paying them well and keeping us in good condition, to stay for a long time, but NOT like this, let's start: - The ONLY good thing and I rescue it first is the flexibility of schedules. - The shared rides and the personal rides are paid by Lyft at the same rate ($ 3.71) but the difference they charge the passenger is only earned by Lyft (I realized when they shared the shared rides by covid-19) Wednesday March 18, 2020 ; Speaking of the minimum fare ($ 3.71) that drivers pay us, it is totally incredible that Lyft pays us less than half of what it charges the traveler / passenger ($ 7.84) and I saw it a few weeks ago when an older woman wanted to add a stop on her ride but did not know how to do it in the app, she asked me for the favor to tell her how to do it on her phone, when she finished adding the stop the rate increased a little more than a dollar, but when I saw what Lyft paid me for that ride, it increased absolutely nothing. If this happens with the short rides, how will it be with the long ones? It is an abysmal money !! .. And I keep talking about the injustices of the rates that Lyft uses with this other case .. I picked up a man who wanted to go to a Liquor Store and return to his house .. when we arrived at the Liquor Store I waited about five minutes and Lyft is supposed to pay us for that waiting time .. when we got to the final destination (back home) I received a payment of $ 3.71 for that ride .. which means that Lyft does not pay for that time wait .. he charges it to the traveler/passenger but he keeps that $. - Now let's talk about the shared rides, it happened to me that a woman got on with her little son and after a few minutes I picked up a young man who had a strong smell of weed ... is this situation safe? I do not think so Lyft (I do not remember the date ... as in the first 15 days working with Lyft), these shared rides should not exist (SAFETY is better than ECONOMY). - During the covid-19 crown Lyft increased its rates (and that increase I did not see reflected for the payment of us drivers .. it only earns $ Lyft), and that was shown to me by a passenger on his phone on April 20, 2020 , when he claimed to make the same journey every morning to go to work, showing me the difference; In conclusion, Lyft, like many companies, brands and supermarkets, took advantage of the situation (Cobos-19) to raise costs and harm society instead of helping it. - When you make a claim (and not to ask for something given but to ask for what is fair) you usually receive an email saying "I'm sorry" and few solutions. - The operation of the application is NOT very effective OR efficient .. I have found shortcomings with the GPS and it has happened to me that Lyft "gives away" bonds .. (neither Lyft nor the banks nor anyone gives away $ because if they ... lose) and showing you on the screen that you have a bonus, Lyft sometimes does not pay you .. you have to make the claim. - And make a claim WITHOUT BEING ABLE TO CALL Lyft .. it is obligatory to do it by email and wait when Lyft wants to answer, Lyft does NOT have a PHONE number where you as a driver can communicate. - Lyft assigns you long rides in and out of the state where you are .. (in my case NJ), but it does not assign you rides to return (and in most cases) and you end up returning without passengers and even paying toll of your own pocket. - Lyft sometimes assigns you rides so far that you have to drive longer in going to pick up the passenger than in going to drop them off at their final destination (cases that I have had and that I have screenshot on going to pick up a person having to drive 17 minutes and on another occasion 19 minutes to go and leave them in 5 or 6 minutes and receive a payment with a minimum fee ... and if you reject those rides it is another negative thing ... it affects your level of acceptance with Lyft, they measure it in percentage 0 to 100. - Another case of injustice on the part of Lyft, I arrived to pick up the passenger, the passenger did not arrive, I called him and waited for the five minute time limit, Lyft did not pay me for that ride ... I made the claim and I had to wait like two days for a negative answer .. that not even they had the name of the person .. that I had to give them the name, after giving them the name of the alleged passenger .. Lyft steel they had faults, they gave me a $ 5 bonus, they apologized.. In conclusion, the app does have shortcomings, which means that you have to pay for each ride. - This case is from yesterday (April 20, 2020), a man requested a ride and I had to drive for 8 minutes to pick it up, when it was like two minutes the route was blocked by a construction and it was impossible for me to get to it, then I I called and it was also impossible for him to reach me, while that happened I waited almost 5 minutes of the time limit (according to the Lyft app), finally the man canceled the ride with a few seconds left (for those 5 minutes) Lyft did not pay me (because According to Lyft I must get to the exact point to pick up the passenger (which was out of my reach) I lost almost 15 minutes and returned without passengers ... it is not fair. And finally I repeat what I said at the beginning ... I do not ask for anything given away, I only ask for what is fair.

Hi

Chrish1632

Yeah almost every Rides is 15or more away than u get 337 to $5 rides not worth it no matter where you are it’s it’s 15 min away no. Compensation for travel

VEEBUG56

VEEbug56

It would be nice if, when you have a scheduled pickup and turn the app on when it’s time to go online, if other requests are NOT directed to you.at that time. When I decline them, while waiting on my SCHEDULED pickup so I can accept it My rating drops because I don’t accept the ones NOT scheduled. I thought it was my PRIORITY to ensure my SCHEDULED rider is taken care of first! You always send me a text saying “your passenger is COUNTING on you” so why am I being punished via “dropped rating” for trying to do the right thing? Help!

Unfairness to Drivers’ Compensation

Drivers'Advicate

I am continually receiving ride requests that require me to drive 10-15 miles to pick up a rider, only to take them less than a mile to their destination. Also, Lyft, in the ride summary, only calculates the miles driven from pick up location to drop off location. I would like to see Lyft stand out from other ride app companies by taking on a roll of honesty and transparency. Lyft would do well to be Honest with itself and also with the drivers who bend over backwards and make it possible for Lyft to do business. Just as I, a driver, have Lyft's back, by going out of my way to cordially host Lyft’s Riders, representing Lyft as a far better company than they truly are, solely by my Loyalty to Lyft; I would also like to see Lyft show just a fraction of that same loyalty to its drivers, by rising above its counterparts in this industry being honest! I am waiting to see the day that Lyft , with its computer programs app, will quote the passenger the price that it truly costs for a driver to come all the way to them for pick up. and not only the price that it costs from pick up to destination. It’s very unfair that more than fifty percent of the miles that I put on my car to do Lyft service and make them look good, are never even recorded, mentioned, or compensated, all while Lyft compensates themselves very well from the same ride. In other words, Lyft makes far more compensation on my unpaid miles and vehicle depreciation than I am able to receive in tax write offs. It is very unfair, and I’m anticipating the day that Lyft becomes more transparent.

Lyft Driver Reviews – Page 12