Overall good but not as good as Uber – Lyft Driver Review

The map has gotten slightly better this year, and the addition of being able to message a rider in app has been game changing. The pickup sequence still needs work. It is very disorientating when you’re driving along getting close to the spot and then the whole interface changes including the directional orientation. The pickup location also needs to not be so picky. I’ve picked people up near the gate of their apartment complex and then had to drive four buildings back to get to the pickup location before I could “start their ride”. This is annoying for me, tedious for them and a poor initial experience when all they were trying to do is make my job easier. If the app could make the pickup sequence similar to Uber then I would only wish for driver road condition reporting. There are tons of times where roads are closed and I can’t get through the way the app wants. Or an accident has happened on a main road and the app will keep routing through the area slowing things down for everyone. Or one of the two entrances for an apartment complex is actually locked and not viable. These would be easy to report on the fly (look at Waze) and invaluable for the other drivers out there. So not bad, getting better, but there isn’t really anything that makes this amazing or worth five stars.
Review by ObviousLogic on Lyft Driver.