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Download JapanTaxi

JapanTaxi

With more than 53,692 cars in 47 prefectures(*1), you can ride anywhere, anytime in Japan!
Category Price Seller Device
Travel Free Mobility Technologies Co., Ltd. iPhone, iPad, iPod

You can also make reservations, calculate fares, and pay by NetPay (credit card, carrier payments and other online payments) through the app!
*1 As of January, 2018.

【Functions】
1. Call a Taxi
Just set pickup location in the map and other details such as number of cars, type of car, and payment, then wait for your order to be accepted. Estimated arrival time will be displayed so you don't have to worry while waiting.

2. Reservation
You can place an order in advance by setting the date and time you want to be picked up.
Reservation process is the same as above (Call a Taxi).

3. Fare Calculation
Get an estimate of how much and how long it will take from your desired pickup location to your desired drop-off location.
* Calculated fare and duration may vary from actual result.

4. Flat-Rate Airport Service
This service offers a fixed fee to get to or be picked up from any major airports in Japan.
* Fixed fee varies according to the participating taxi companies around your target airport.

5. JapanTaxi Wallet and Cashless Payment
NetPay is a payment service that further simplifies taxi payment by registering credit card and other online payment services(*2) through the app.

From March of 2017, a new service called [JapanTaxi Wallet](*3) will allow you to use NetPay even if you did not order a taxi through the app!
https://japantaxi.jp/wallet/
With this service, you can also check and print your receipt online.
You do not have to worry anymore about forgetting or losing your printed receipts.

*2 as of March, 2017, the following can be registered: Apple Pay, credit cards, DoCoMo Mobile Payment, AU Easy Pay and Yahoo!Wallet
*3 as of March, 2017, service is available in 4,100 Nihon Kotsu taxis equipped with electronic tablets in 23 districts of Tokyo, Musashino City, and Mikata City

【Caution】
・This application requires network service and GPS.
・This application supports iOS9 or later version iOS device.
・Orders placed through this app is the same as requesting a taxi by phone call. As such, a radio dispatch fee may be additionally charged. (Some taxi companies do not charge this fee.)
・Please understand that there are cases that you may not be able to order a taxi due to area, weather, road condition and taxi availability.
・Fare calculation depends on the calculated route done by Google Map Service. Therefore, actual route may vary. Furthermore, fare estimate does not include other fees such as toll fee, radio dispatch fee, and/or reservation fee.
・Before using this service, please check participating taxi companies and service area availability through this app.
・Please understand that there are cases in some taxi company that you may not be able to use some functions, such as pointing drop-off location, reservation by setting the date and time, cashless payment.
・Campaigns are not affiliated in any way with Apple.

Reviews

Cancelling rides
sharing frustrated

I waiting more than 25 minutes and the taxi never showed up. The app would not allow me to cancel. Stared I needed to call taxi company. When called, no answer.


My Driver was Amazing!
taylor travels

I wish I had gotten the name of my driver. He was with me through thick and thin. The language barrier, and my remote hard-to-find Airbnb, May have left me at home, had it not been for this exceptional person. Thank you. Thank you for yet another impressionable interaction during my lovely visit to Japan.


Meh
SDJuL

This app basically turns Taxis into an Uber (as the Japanese gov. screwed up that company pricing them higher than local cabs). On the drivers side not much to say, if you know about Japan’s taxi drivers, complete hit or miss, the app however... it’s pretty much stone age. The only positive about it are: -Direct pay -Not having to give direction Other than that it’s pretty terrible: You could be standing at a full taxi stand downtown Tokyo/Sapporo/Kyoto (from personal experience) and the app tells you no one is available. You literally have to re-do the search selecting every taxi company independently... I won’t go into the details but it’s same, accuracy, interface, eta, etc. Crap. Basically current Japanese tech: Stuck in the 70’s and completely outdated


Never seems to have taxi available
555lostimyranslation

When I first tried this app a few months ago it was great. Now, every time I try to reserve a taxi for a future time, there is never any available taxi from any of the company choices. Also when I cancel the order and try a different choice, it tells me a reserve is in process and won’t continue. Great idea but never seems to work.


The best
kidjiujitsujourney

Highly recommended the driver was awesome and very polite. 素晴らしい経験でした。 私たちはとても喜んでおり、ドライバーはとても親切でとても礼儀正しいです。 ありがたい。 いつでも彼をドライバーとして強くお勧めします。


Welcome code?
jentocco

I am trying to register with this app, but it won’t let me get past the registration page. It’s asking for a welcome code, but what is that? I received the four-digit code, but that appears to be something different. The reviews are so good with this app, and seems like it’s just what we need for our upcoming trip to Japan. I’ll happily change my rating if I can figure out how to get registered...


3 failed attempts to call a taxi
Jaytee852

Tried to call a taxi at 3 different locations in Kyoto. Twice we had to enter all the pick up and drop off details before the app canceled the order citing “no pick up zone”. The third time order went thru but the taxi did not show up 3 mins past scheduled arrival, and we had to cancel. It appears that this app is not production ready for Kyoto.


Better than Uber in my usage
Triax

YMMV, but I found this to be easier and faster than uber. Eventually uber may catch up (and the uber black car only option is pretty luxurious and cheap) but the JapanTaxi app connects you to good drivers who know where they are going, itbreaks the language barrier down a bit and it seemed more accurate when I was using it. Definitely a must for any foreign traveller coming to Japan. Worked GREAT in Kyoto.


Great app to have for taxi service
twinkie026

Get this app in conjunction to using bus and train. It’s like Lyft in Japan. You drop pin where you want to be picked up then drop destination pin and they will contact the taxi company that’s closest to your pick up destination. You can see where the taxi is at and it’s way to you. It will give you the taxi company and taxi number. After pick up, you will show the driver your order on the app so they can confirm. App is fairly easy to use.


Booked two taxis by mistake!
sendnine

I want to like this app -- it seems well designed, even for a non-Japanese speaker like myself. Unfortunately, when we booked, it displayed an error and took us back to the order screen. So we ordered again. After waiting a while, we realized there were two taxis book, causing a confusing situation between two drivers, and causing my fiancee and I to split between the cabs to resolve the situation.


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