Hilton Grand Vacations Reviews – Page 6
5/5 rating based on 155 reviews. Read all reviews for Hilton Grand Vacations for iPhone.
Hilton Grand Vacations is free iOS app published by Hilton Grand Vacations Company, LLC
Why only a side view of app?
B Pike
I do not like that when I am using the app to book or review reservations, the picture is sideways and I need to turn my iPad in order to use the app. This does not allow me to use my keyboard…?
Needs resort photos
mla0611
You need to add resort photos. I have to go online and search each resort to see photos
Need more resort info
pretty basic. it does
The app is very user friendly, but there isn’t enough information about each resort available.
Unusable app
Mitch Connor
Consistently crashes almost immediately after opening. Completely unusable.
Crashes
EC Stevens
Everytime I select "Resorts" the app crashes. It's been doing this for months. Please correct this. It's difficult to compare the resorts prior to booking.
It’s the little things.
Frequent SWA User
Please include a map option so we can see where the different resorts are located. I shouldn’t have to get on google maps to figure this out. And it would be helpful to have a function that is an actual calendar that shows when resorts are available. Because both these features are standard on pretty much all hotel and vacation booking sites, it seems like HGV is purposefully making the booking process harder and more annoying by not having them.
Bay club
Barry and Renee
I wanted to mention the presence of security here. During in we saw the security person driving around. When we left, he was outside and starting to drive around once again. We have seen them several times wearing their polos indicating their security presence. It makes a difference and we appreciate having them here. I also wanted to comment on the pool located by building nine. The refurbished work is wonderful. The deep blue color of the water is absolutely beautiful ! Our grandchildren even made a comment of how beautiful the pol is. They were here before when it was light blue. Wonderful to see everything looking so nice!!
You need customer service representatives who reflect your values
boiler549
This is my first time booking and when I was unsure of what I was doing, I called customer service who’s number is not available on the app and online you have to email your email and wait for someone to call. Luckily google had your number. The representative was rude and irritated that I could not figure things out on my own. Not a nice woman.