5/5 rating based on 723 reviews. Read all reviews for healow for iPhone.
healow is free iOS app published by eClinicalWorks LLC
Mattl121212
Really think this app needs to interface with Apple Health. The nature of this app is a digital link to one’s medical providers. Why not connect with iOS’s central repository of health information? No better way to share health data measured outside the office with one’s doctor, and to push vitals from official medical appointments / tests back to Apple Health. IMO this needs to be integrated to be a great iOS app. Less critical, but I would also challenge the dev team to find creative ways to encourage medical offices to use the full features of the Healow system; mainly the entering of vitals and test results into the system. My PC doctors office seems to only use Healow for appointments as of now, and I have a feeling others are doing the same. Suggestion above of sharing data with med office from Apple Health may encourage them to do the same on their end.
Scoutsgrl
I’ve used many patient portal apps and I have NEVER had one that’s as frustrating and impossible to use as this one! Wanna speak to an actual human with support?! Yeah right. Apparently, this app’s developers’ time is more important than the patients who actually use it. There are so many places on this app where I can’t input any information because it won’t let me when I tap the screen. There’s no way to delete messages and if there is I have no clue where it is. If I want to access my medical records from say 4/1/20 through 1/7/21, why do I have to enter the year 2020 (on the far right) first in order to be able to enter a 4 (on the far left)? That’s just crappy app set up! If my new provider gives me a code to set up my portal account on Healow but I can’t enter that code because it won’t let me OK—so I try entering my providers name but it won’t let me change the city so I can’t even get things set up. I tried for a month to enter information in the app prior to my new patient appointment and every single time I attempted to enter the data (trying multiple devices, multiple computers, multiple windows programs) it kept giving me error messages and then wouldn’t save anything I’d entered. And support expects me to email back and forth with them for days and days trying to fix their problematic app?? I don’t have time. So why don’t I just not use it?? Well, I’d love that...except if I don’t use the app, I’ll get charged out the arse to get my own medical records, I won’t be able to communicate directly with my physicians outside of my appointments when they want me to, I can’t access my own test results or send them to other providers when my doctors office forgets to do it. It never ends. This app is terrible. And the support is even worse.
ArtWiz1
Got on it once, only once. Now I can’t get on it. Can’t dispute or change the misinformation on it. Doctors office can’t even correct the info...or find the person responsible to change it. Awful!
MimiNicole3
I can’t check my note summary from the doctor office. The app isn’t user friendly. Sending and receiving messages are horrible.
ArabellaHoranUK
I get sent links to change password and it says link has expired but I just received it. I try the easy log in and it just loads forever and it never words. I get my username sent and I finally was able to reset password through text rather than email and it still won’t accept my log in info. Worst medical app I’ve ever used.
BadBMW.app
This app is a terrible way for important matters like Doctor to patient communication. It is not user friendly and there seems no way for viewing close family info (husband and wife). It needs landscape view for iPad use and ability to track health related info from latest Apple Watch. One should not have to own and wear two expensive watches to track health data readily available. Pony express may have been superior in some cases to this app.
michael of vero
Spent 40 minutes, wasted. Next time to get med test files will just drive to doctor ‘s office. It may take longer, but at least you have a tangible result, not more fighting Healow which will claim you are not who you believe you are. (For the record, I am computer savvy, as have created several websites.)