healow Reviews – Page 72
3/5 rating based on 723 reviews. Read all reviews for healow for iPhone.
healow is free iOS app published by eClinicalWorks LLC
Password disaster u-turn
Unit5678
I have had an issue with the password retrieval for almost 3 weeks, the link kept saying 'expired' and when I tried to update it online, I wasn't able to save it. The reason to retrieve my password was because my doctors group screwed up my account by messing up the doctor, they changed it to referral stating that I shouldn't be using this app to get in touch with my doctor. But in reality up until they changed it, I would ask a question and it would be emailed to my child's doctor, and she would respond to it within 2-3 hours. It was working perfectly. Watch out Children's Medical Group, I hope you learned your lesson not to screw up patients accounts! Thank you Healow, your experts solved my problem. I'm back on! My notes are gone but I can see the doctors notes. Thank you for your PATIENCE! And for taking care of the password problem.
Works well enough for me
Pjcthoth
I haven't had the password issues other users have brought up. I popped up once and I just sat on hold with Dr office provider for 20 minutes to get it fixed. Overall, I get a much faster response from my Dr and/or his nurse than I do from calling. I do have to be VERY clear on my questions or I sometimes get weird responses but that is true of all written communication. The app does collect what meds I take well in additional to collecting all lab results. I had to go to the ER 4 weeks ago (I was in terrible pain from chronic Pancreatitis) and I simply logged in this app and gave it to the nurse and Doctor and they got my meds, my history and any recent labs - boom - done! Then they can get to treating you!!!!
Crapware
Big Tall Chris
There are so many ways this app gets in your way. It pains me to think I need to get back home to my computer in order to do simple things that I'd like to do from my phone. I mean, wouldn't it be nice to read the entire message my doctor sent me, or to be able to read the last two lines of the message I'm sending him. Some thought went into the design of this app, but it seems very design-by-committee. In particular, the button that generates a QR code with some kind of information is baffling. What information is in that code? I have no idea. ***I can't scan it from my phone when it's on my phone.***
Waste of an app
Nolanrob
I wish I could waste a much time writing a review as I have using it but I won't bother. Terrible interface, terrible messaging, terrible website and terrible service.
I may switch physicians due to this app
Appleisdumb
If my doctor thinks this is worthwhile I really need to question his competency. It is functionally useless and even after a year of trying to get it to work and numerous emails to support, I am still unable to access my records or messages. It is a cumbersome appointment tracker.
Great idea but it does not work
nicomtz
It's a great tool to keep all medical records in one place and the idea of being able to link all your families account is great. However, it does not work. I was able to use it for 1 month and I am now not able to save the other accounts. I have changed the password like 10 times and still does not work. Please fix it! I really need this tool.
Updated and Improved
jeffkoe
It is now possible to access my physicians portal, and is great way to stay current on your health information, and communicate with your health care provider.