healow Reviews – Page 5
3/5 rating based on 723 reviews. Read all reviews for healow for iPhone.
healow is free iOS app published by eClinicalWorks LLC
Security settings
2019bingo
Why is your app suddenly forcing me to change my phone settings to 2-factor log on for my phone not your app before it will allow me to use your app???? This is intrusive?
The App is very buggy
Erhan Reviews
The App is very buggy and has created so many issues during login. When you create a medical app, the developers should be extra careful. This should not be another useless commercial app. I am not impressed at all. It’s waste of time.
Useless app
j kevin c
It doesn’t provide a functional way to view or even reset one’s user name. My doctor’s office mistakenly entered my first and middle names, joined to my last name and birth year as my user name. No adaptation of that was functional … and your website showed no way to address this mess.
Zero Confidence in Healow
PJJJK in MA
My health care provider swapped from Follow My Health to Healow. Prior to the change I was not too fond of Follow My Health. Since the transition I can honestly say that in my personal experience Follow My Health is a Rock Star when compared to Healow. I can only assume the “low” in Healow stands for low bidder. I initially gave up after multiple attempts to set up a Healo account to access my personal medical records. Recently (many months later) I made another attempt which proved just as frustrating and unsuccessful. Eventually support was received from my Medical Providers staff. Healow support is in my experience non-existent. As to the Healow app’s content and ease of use. My experience thus far warrants Zero Stars ! I suspect Healow is in the profit business and not the medical records business. This patient’s experience allows Healow’s site was definitely not created from a patient’s perspective or needs. Their site does not even recognize my Primary Care Provider or The Medical Practice they service after requesting just that info ! With no intention to create a negative this has thus far been my personal experience. Hopefully one that Healow will consider to improve their service. If and when they were to make improvements I will post a retraction with a better score. Till then I hope your experience is better than mine.
Not for vision-impaired
neal_fan
The color choices used by the developer for this app render it almost impossible to read! For a healthcare app, this is unbelievable! Fix the app to support Apple’s vision accessibility features!
Just not helpful
piglet2022
Can’t call or able to write or leave a message. You call and call and anyone doesn’t help you or listen to you. Unable to leave a message.
Complaint
zebra2022
Used Healow for a number of years now. Was okay with it until recently when I went to log in and it would not let me. It told me I had to use a passcode on my iPad before I could log in. My iPad NEVER leaves my home, I do not need or want a passcode. Healow will not let me log now at all. Then thought I would put it on my phone as I do have a passcode on my phone. Healow would NOT let me access the app unless I gave them access to my audio and visuals. I will not allow them to take over my phone, therefore I have deleted them from my phone and if they continue to refuse me access on my iPad I will delete them from there also. In other words why have an app you can’t use! App is NOT that consumer friendly!
Junk software
John??
This software doesn't work. Period. Don't waste your time trying to make it work. When a health care provider buys dysfunctional software, it make one wonder if they're really interested in you as a patient.
No point to have app
Joker Loco 562
Can’t communicate with the doctor. Can’t reschedule appointment can’t message or see anything. This app is pointless. The doctors office is now closed on fridays. Never notified of this can’t reschedule an appointment within 24 hours to avoid extra fees even though I’m trying 4 days in advance. Even the app can’t reschedule for you. The only thing you can see on this app is that you have an appointment scheduled. Any other things it claims to have as a feature it doesn’t. Even messages from the provider are blank. The developer of this app needs to lay off the drugs a bit to make a working app. Since the last time there was a issue they claimed to work on it. After the update all they did was delete more features. This is stupid. Lay off the crack ok. Get your head straight or just delete the app entirely.