healow Reviews – Page 9
3/5 rating based on 723 reviews. Read all reviews for healow for iPhone.
healow is free iOS app published by eClinicalWorks LLC
Very frustrating
MimiBex Austin TX
I was asked to set this up for a first visit. It pulled in my prescriptions but the information on doses is flawed. Some are missing. All the function given was to accept on hide, no way to edit. I was told they had all my records but the app didn’t pull any up. I only hope the office can give me forms to complete or explain. I hate taking 30 minutes to fill out forms in the office where I may not have access to info.
Stuck in PIN/Face ID loop
YaBoiA-A-Ron
I’ve been able to access my medical portal ONCE. Since then, every time I log in, the app keeps asking me to enter my pin (or use Face ID when I have that enabled). It’s a constant loop and I’m unable to actually DO anything! Fix your login process and let me save my credentials, PLEASE.
App Could be Useful
Jefesitachica
I was looking forward to using this app to communicate with my Dr but very time I try to use it, I get a headache and thoroughly frustrated. Have you looked at the size, color of the font? . What happened to using the color black for letters? The font size is microscopic , a true challenge for us that don’t have 20/20 vision. It might look cutsie by definitely impractical
Poor message design
Skhuss
I’ve gotten a few messages from my doctor’s office, but I have to scroll ACROSS the screen to see the entire message. There’s just one line of text that goes a really long way. It’s a very difficult way to read a message.
Useless
babzeevee
I can’t use this app because I’m stuck in a loop trying to create a password. I give up. I guess I don’t need healthcare after all
Privacy stealing app
Hshucksk
Can’t use app without allowing access to microphone and photos, I don’t think so. My privacy is with more than medical records.
Great concept but hard to use and sometimes dysfunctional
StealthyKhajiit
I rely on this app to communicate with my doctors quick and effectively and it’s really nice, although sometimes I won’t be able to read emails from my doctor, as it cuts them off and the message won’t expand. When that happens I have to try to copy it and paste it in my notes app to read it. Also, when you try to compose a message and you back out of it, it completely deletes everything and you have to start over. A drafts option would be nice. I do really think that this app could become better with some work and it has potential, but for now I’ll deal with the bugs and irritable occurrences since I need the app lol
No iPad support
Laurie_scraps
I use my iPad much, much more than my phone and although the app works on an iPad it’s only in portrait mode. It is a pain to have to turn my iPad to read the app. Please make an iPad version or allow landscape mode. Thank you.
Doesn’t give option to set up account
Huckie Joad
I wasted appx 30 minutes attempting to set up an account. There is simply no option to do so. This is a total waste. Updated 02/03/2021 This is a month after the app was introduced at Jefferson City Medical Group. Nothing has changed, it’s still worthless. I called JCMG, no one got back w/ me about why I can’t create an account. The FMH app will be dismantled 02/06/2021. This is a COMPLETELY USELESS APP IF YOU CAN’t CREATE AN ACCOUNT. I explained this to the gal I talked to in the business office. She was going to get right on it. Someone would get back w/ me. Blah. Blah. Blah. I’ve done business w/ JCMG since 2000. I know I’m a patient there. I’ve spent thousands and thousands of dollars there. It doesn’t seem like it would be that much trouble for someone to allow patients to setup accounts. This is frustrating!!!! 02/03/2021 Later this same day, I’m still mess w/ this crazy Healow thing. I’ve setup an account in MyLinks, which is supposed to load my medical info into Healow but, you guessed it, Healow refuses to accept the MyLink login info, despite the fact that when you arrive at the Healow page it clearly states that you are to use your MyLink info to login. There is so much of my life that I’m never going to get back due to this bat sh*t crazy Healow crap. Grrrrr!!!! I really wish I could give Healow zero stars every day.