healow Reviews

Broken

DK_____

Basic features like logging in and creating a password have tons of bugs

They want to text me a verification code but the problem is they have my landline in there which does not receive texts and my cell phone does not work were I live at. They need to put email on this verification code.

Garbage app

Cute dragons

Login to see the lab results and keep saying login error all other functions working but not showing lab results.

Very poor

PoodleguyNC

This is the 3rd app I have to use to communicate with my healthcare team. This is the worst. No ability to email my provider or send documents from other providers. I have to print out my labs, etc. and hand carry them to the office. Not user friendly to the patient, maybe there is something in it for the provider but so far for me useless. Talk me out of it, please

Disappointed User

RAW Saint

At first I had no issues of logging into see my records. But now when I try to login, it said unable to go into my records try again later. I have tried several times and it give me the same error. I am verrrrrrrrrrrry disappointed with this app.

Always a problem

mzperki s11

I appreciate the convenience of the app but it is constantly buffering or not recognizing my credentials or timing out just a complete pain when my caregiver uses this to communicate due to COVID

App not responding

ibivuvuvuv

App not responding..

Don’t understand what most of you have Against security measures

SurvivorKym

I for one like the added measures. If you’ve ever had your identity stolen and your medical information and insurance used and then have to fight for years to clean it up you should be happy that they’re taking these extra subs to protect you so one extra strap may be frustrating but in the long run it could be saving you 1 million other stops. Love the doctors love the app and the security. With having stage four bone cancer that is now going to the brain barrier my left orbital socket and plate the extra measures are good for me and I take them every time because I am not having my identity insurance and all of that stolen again so I praise the app, five stars I’d give it 10 if I could

Worthless app

Juanmotime33

I’m a physician and I would be embarrassed to have my patients try to use this extremely poorly designed app. Undoubtedly, like most electronic record systems in medicine, this app was not designed for users and healthcare providers, but for accountants and office managers. I would wonder if the app is as bad on that end as it is on my end. And I’m sure this “service” is provided at an incredibly high cost, despite its poor functionality.

Poor support for businesses and patients

MagusNet

Try teaching older people this mobile app when they want web pages with remembered zoom in font sizes. Web portal problems exists for most of their “submit” buttons but the mobile app does a little better for submit/next. Mobile app still crashes or hangs on any of these actions a few times a month. Some menu items are shown even though not available. The messages for these items are not clear. They don’t provide quick reference sheets to the medical providers that pay for these services. Their online support website (easily found in google, bing, and duck duck go) is horrible.

healow Reviews – Page 2