Guardian Connect US Reviews – Page 8
2/5 rating based on 150 reviews. Read all reviews for Guardian Connect US for iPhone.
Guardian Connect US is free iOS app published by Medtronic, Inc.
Worthless app and even more worthless tech supprt
Sutkowsk
Been receiving an error forever but got a new phone with iOS13 and now my CGM is garbage. Called tech support and was told an update would be out shortly.
Doesn’t work with iOS 13
Fhooudh
If you are going to make a sensor that only pairs with phones, you should have an app that works.
Beware-doesn’t work with pump transmitters
Rheinschwimmen
There are two different Guardian transmitters. One that works with the 630g/670g pump. And one that works with the iPhone app. You can have one but not both. So disappointing for me as a pump user.
Frustrated
Papa flames
I have used the CMG on and off during the last few months. For the most part I like it but now it does not work with my new iPhone. Why is this not working? If iOS is the only platform that this system works with then it should be continuously updated. I placed a CGM on and then found out that it will not work with my phone. I am not happy that I have wasted almost $70 because Medtronic can not keep their apps up to date!
Couldn’t even get it to work.
Ameles
MiniMed, sweetie, come on. It’s ALMOST 2020 and you haven’t integrated your pump with phones and smart watches? Panic Room came out almost 2 decades ago and y’all still haven’t gotten your mess together enough to give me my BG on my wrist. I feel like I should have gone over to Dexcom, and I’ve been with MiniMed since the beginning.
Won’t connect to transmitter
Ashleynchl
I have spent hours trying to connect my transmitter to this app and it keeps telling me that it can’t find the transmitter. Diabetes is already difficult enough as it is. With these devices costing me as much as they are, I would like for them to work properly.
Grrrrrr
Rdjones18
I was so excited to find out about this pairing to my phone. The rep even encouraged me to do it on Facebook to find out it won’t even work is disheartening. Update the app and I’ll re-review but now I’m disappointed 0 stars
More than a little disappointed
lubberry
Just switched from a Tandem T-slim with a Dexcom G6 to the 670g trying to get the best technology to manage my Type 1 Diabetes. I am pretty disheartened to learn that although the Guardian sensor connected fine to the pump, it will not connect to the app due to what appears to be lack of updating to work with the newer iOS systems. This is a downfall on Medtronic’s part, as one of the best parts of the Dexcom G6 system is I could use the app to share my blood glucose levels with family to better keep myself safe when I was off on my own or with those who do not really know the severity of my situation. This really makes the new switch to the Medtronic system a bit uneasy due to this downfall of the app.
Drains iPhone battery, wakes you up in middle of the night with false readings
diabone111
I just purchased a new iPhone & was disappointing to discover that this ap causes my battery to drain to 50% when prior to using the ap, the iPhone battery worked for the whole day. Now before the day is over, it runs out of battery power. In addition, the worst thing about it is that if you have to keep your iPhone with you for most of the time. If, for example you have to go somewhere & you forget your phone & you are gone for 30 minutes, you will have to reconnect the sensor. As with most diabetes technology, I wish they would test them out on real people who are relatively intelligent & have been diabetics for a long period of time but, they never do. I can’t wait till I’m eligible for an upgrade & then I may pick the libre. Another thing I don’t like about this phone is that it wakes you up in the middle of the night for FALSE low blood sugar readings or to calibrate. And THERE IS NO WAY TO TURN THE ALARM OFF!!!! Atleast with the libre, you can silence it. With the guardian connect, you have to turn the thing off & then if you want to use it again, it has to warm up for 3 hours. The reason why it gives false readings is because it’s not very accurate!!!! I wish I could sue this company & start a new type of sensor but, now I’m stuck with this piece of crap until my insurance allows me to get another one. What a bad play on Medtronic!!!!