Grubhub: Food Delivery Reviews

My opinion

La Nicoya de SF

Very fast service, hot food, good service, this app not pressure to give gratitude, you decided how much you want give the people!! 5 stars

Love GrubHub

Astronut09

Love ordering from GrubHub. Ordering is quick and food is delivered quickly.

Uber Eats is SO much better! Grubhub did not deliver my food- it was probably stolen from the driver. I was promised the order would be re-delivered in 30 mins. After 40 mins I call back and I’m told my request was denied?? Food never came and I was charged $. I was told I’d get a refund but we’ll see if that even happens bc I’ve read plenty of complaints stating people never got their promised refund. Having worked in a store that uses Grubhub I can assure you their customer service is not good. There have been many cases of drivers stealing food and grub hub doesn’t even really do anything about it.

Pricing

jka148100

The pricing is ridiculous. A meal goes from $10 to $18 after “fees” not even including a tip

Favorite

Brendi G.

GrubHub is my favorite delivery food app! Great and caring delivery people with correct orders.

Efficient but Sometimes Incorrect

刀白凤

Most restaurant will prepare my orders on time, but some restaurant never received my order, cancelled my order without reason, or did not physically exist.

Ms_val

I tried your restaurant before when I was working long hours, and enjoyed every bit of it. It’s going to be a long 14 hours, might as well enjoy the weekend with crab legs. I never met a crab leg l didn’t like. ?

Difficult to use gift card

Thos56#

There should be a clear option to use a grub hub gift card. My order automatically went to my credit card without the option to use my gift card.