GameStop Reviews

GameStop

harry potter 11/15/90

GameStop is one of the best stores around for all your gaming experience and equipment you will ever need I been with them since the early 2000’s and I trust them and have good business with them except on one time I thought my ps4 was going and I was afraid it would start a fire in my apartment and I was just asking if they could help me figure out what was going on with it and they didn’t listen but solved the problem my self and haven’t had it since but other then that they are really great

Someone take a programming class!

Soylent Bob

Constantly asks to turn on Touch ID, but NEVER EVER USES IT. It’s constantly asking for manual login, and it frequently botches that and locks your account. Sends Push Notifications for systems you don’t have but has nothing for pre-orders and selected systems. Graphics in their SPAM-ONLY Inbox don’t load so you need to play spam roulette with NO IMAGE AVAILABLE entries hoping to find a legitimate message instead of advertising for non-sales on systems you don’t own. Your $5 Reward may or may not show with or without the barcode. Near impossible to search or buy games. Pre-orders must be paid in full instead of just taking a deposit.

App in no longer functional.

TopherQuin

Ever since the update the app has been broken. It will log me out randomly, images do not load, search filters do not work properly, and everything just loads so slow. Please fix ASAP because the app use to be reliable for information and item listings.

Good app

Secret0385

I like the app because it’s easy to use when searching, looking at rewards and trade-in value. I would like to see them bring back the amount that is still owed on a preorder and to be able to change stores for a trade-in offer instead of just the home store.

Good until...

Imperfectuchiha300

I was using GameStop to add games and a ps4 console and I had 12 stuff in my cart and then added a pack for one of the games i wanted and then it said added to cart continue or go to cart and when I pressed continue I looked at the cart icon and it said one and I got so mad but I said oh ok and I added everything back and then added a different pack and it did the same thing, and I got even more mad but I thought that it would have done that for the last time and when i did it again and the same thing happened, I got so mad more mad then the time when I glitched down the stairs and got killed by a default in fortnite, so I deleted the app and downloaded it again wish me luck Please fix

NEEDS UPDATE ASAP!

Gamestop Customer

This app was ok, now it doesnt even work properly along with the desktop website that now does not work! Please fix this or revert back to the way it was!

Two BIG problems

Adam Ashbaker

FIRST of all, when searching up any item the search results max out at like 20 and then when you keep scrolling it repeats the same results over and over even though there are more results. This makes it super hard to find anything! SECOND of all, when you do a pre-order of game through the app to “hold” the game for pickup it never processes at the GameStop store. So they can’t give you the copy of the game. This is a big deal if there is a limited amount of copies and otherwise results in a huge hassle having the person call customer support to fix. Happens every time. Your internal system has BIG problems, fix it.

What happened to the “My Library” section??

SonicSJU

Very disappointed that the recent update to the GameStop app screwed up the “My Library” folder. It used to be in the order of games I have bought and was very easy to navigate, now the stuff is all over the place. The recent games I have moved from the “I Want” to “I Have” do not appear, what I see is games from the PS3 that I picked up more than 7 years ago bundled with PS4 games I picked up early this year. It’s a complete mess and I’m very disappointed at GameStop for messing up this app!!

Where did my preorders go? Release Dates?

Todd_44

Nothing is fixed....I have 4 preorders currently with no record of them or release dates for them on the app.

Missing Preorders

Fourgiven93

I have been a loyal customer to gamestop for a while now. I have over 50 active preorders currently. With the new updates I’m not able to see all my preorders and track release dates. It’s been this way for weeks now. I won’t be preordering anything else until it’s fixed. This is only costing Gamestop business. The app has never been great but this is terrible

GameStop Reviews – Page 10