Entertainment Weekly Magazine Reviews

Frustrated, can’t log in into app for 3 days now

Kawa VN1500 Rider

I’ve been trying for 3 days to login through the iPad app and 1st it doesn’t recognize my email or password. It was working for the longest time, but not now. Deleted the app and reloaded it, tried logging in again. Still no go. So I changed my password and tried to login again with my email & new password and still no go. Tried signing in with the acct. # and after few minutes I get We are currently experiencing some problems. Please try again. Tried again on 2 separate days with signing in with my acct. # and still get the We are experiencing some problem message. I’m done fighting with the app. I’ll just go back to reading the magazine the old fashion way. It’s a good thing I still get the print version of the magazine.

Almost impossible to enter subscription info

LCBV78

I have tried many times to enter my print subscription but keep getting message that they are having problems and should try again later. Guess I’ll have to stick to the printed issues.

Fix it

JodySam

I am a print and digital subscriber and app will not allow me to download May 17 issue it only gives me the option to purchase. I have deleted and reinstalled the app and I have logged out/ back in and still only option is to purchase. I have already received the print copy .lease fix

No access

Zipzapzoot

Update app = No Access!!! I’m a subscriber! Where’s all my stuff?! Why must they do this every time they update?

This App Cheats Subscribers

MoDevils

This app deserves zero stars - or negative stars, if that was an option. I have been a print/digital subscriber for years. Before the developers changed this app I could access all past and present issues - for which I have already paid. Now, I can’t access any digital issues unless I am willing to pay for those issues - AGAIN. This is unacceptable and may be a violation of consumer protection laws. And even if it isn’t, the failure of the magazine and developer to address this issue after multiple reviews reporting the SAME problem shows complete disregard - and disrespect - to customers. Apple should insist that this app be fixed or removed from the App Store. Frankly, Entertainment Weekly and Apple should be embarrassed that this has been allowed to carry on for as long as it has.

Frustrated Also

Grnkeet

Been a print subscriber since the beginning. Set-up digital account in 2017. No major issues until now. Had trouble accessing account. Now can’t access magazines. Asks me to purchase or free trial. Not happy.

Horrible App won’t give new issues

Dmorris3333

Like everyone else, I can’t get the newest issues even though I’m a subscriber. Asked to pay for it. Logged out and back in but no change. There has always been a delay from when it first shows up but this is ridiculous. Been waiting two weeks for latest issue.

Cheated

Elwilkin95

It only took 3 weeks and numerous calls to uninformed telephone supporters techs, before I could finally login and get access to my magazines on the app. I am very tech friendly and this was not easy. But, here's an even bigger issue. It turns out Entertainment "Weekly" is really Entertainment Bi-Weekly. Apparently there is no more pretense of a weekly publication. When does the name officially change.

Extremely Frustrated

fwhisker76

Every time there’s an update with this app it deletes your previous purchase history and then it asks you to log back in and it doesn’t recognize your email address you can’t even login with your account number, it doesn’t recognize it or anything else I had to sign in as a new user and now I cannot get into any of my old purchases I’ve called customer service and no response for anybody can help me I want my money back

Why and what the heck

Tony rivers

3 new issues and I can’t read them. Good thing I get a copy mailed. It keeps telling me that I can preview the issue or buy it! I have a print and digital subscription. I have logged out and back in, deleted the app and downloaded it, synced stuff and still this issue. Please fix this! I thought it would be after the previous update but nope. Ugh. EW I am slowly losing faith in you.

Entertainment Weekly Magazine Reviews – Page 8