Entertainment Weekly Magazine Reviews

Help please

GoodMorningHeartache

I can’t access any issues after January. My subscription is definitely still active and I’ve been having this problem for months. I emailed customer service and never heard back. Please help, because I don’t know who to contact about this. Love the magazine, but can’t read it so...

App doesn’t recognize me; useless app

qwfsbtuenfbfnesh

I have the physical magazine which has my account number on it and I receive annoying emails to renew my subscription (altho it now expires in MAY 2022 (!!) yet the app keeps showing a message that it recognizes neither my email nor my account number. And it’s impossible to contact customer service to ask for a fix.

Can’t Access New Issues

jb059

*UPDATE: Still sticking with one star. Was contacted by the developer and the problem was fixed. However, a new issue has come out and again, I cannot access it. Please fix. I’ve been a subscriber since the 90s, but this app is testing my patience. I cannot access new issues. Ready to cancel my subscription outright.

Entertainment Monthly

gwhitis1227

What a waste, this used to be a magazine that came out weekly or some double issues that gave you current information on TV, movies, books, Broadway, music, etc that was all current and about to be released in the coming week, great way to plan your entertainment. Over the last couple of years it has become total non-relevant crap. Latest issue entirely about one show that I don’t even watch, no info on new movies or what to watch on TV. Cancelled as of today as your magazine is no longer relevant to current entertainment

Worthless

fritzerzog

I’m having The same problem as many others - I’m a long time subscriber but I’m unable to download new issues of the magazine via the app without paying for them. This happened about a year ago, and customer service finally contacted me and fixed the problem, but when the magazine went monthly, the problem started happening again. How a major magazine like Entertainment Weekly can have an app that’s been plagued with problems for so long is inexcusable. I’ll never get back all the time I’ve wasted trying to fix this problem, so I’m ready to give up. ET should really give subscribers a refund for the digital edition of their magazine, since it’s completely worthless.

New Issues Not Available for Download!

Keylimey59

Do I even have a print + digital sub any more? I have print edition, but cannot log into app using mailing label info. Which is the correct number? Would be nice to be shown what I’m supposed to be entering, because it doesn’t work (no explanation). Can log in to the app using an email and password, but new issues are not available for download without paying. Old issues show up. Nowhere can I get a clear understanding of what my sub includes and what the heck my login does. Customer service was no help. Had the same problem with Consumer Reports (really!). Cancelled iTunes sub, due to disfunction and lack of information. Is this a problem with iTunes? Is it any wonder that magazines are struggling?

Unable to view older magazines.

Gweniver

I am unable to access any of my past issues that I had in the Kindle app in the latest Entertainment Weekly app. When I open an old issue in the Kindle it directs me to use the EW app now. I created a new avvount. When I sync purchases nothing appears. I have old issues that go back several years starting from around Dec 2011. How do I view my old subscriptions?

This app is a complete joke

Embarassed for EW

Even though I am a current subscriber and received my February issue in the mail, the pathetic app will not let me download it to my tablet without paying for it. Of course, there are zero instructions on how to remedy the situation which is unfortunate but hardly surprising. At this rate, I’ll be canceling my subscription and will gladly spread the word about how bad the EW app is for all prospective customers.

So disappointing - *revised

mdstudio

I’ve been a subscriber for many years and even left a glowing five star review for the app. Today, I feel I have to change that rating. I logged into the app for the first time in quite awhile and discovered that I no longer have access to the years and years of back issues that I used to access. I’ve tried all of the solutions that are offered in the FAQ but none of them work. I’m very disappointed. *The developer got back to me and I can now access my back issues.

Least accessible site ever

Zdvd

The EW magazine and site is not visually accessible (small font and poor contrast that does not meet recommendations for those with even those who may need reading glasses) and the website only allows you to buy digital copies even though you have a magazine subscription. The third party vendor assisting with questions also has an robot helpdesk that does not allow you to type in questions - the keyboard feature does not work so you can not type in a live reply.

Entertainment Weekly Magazine Reviews – Page 3