DoorDash - Food Delivery Reviews – Page 116

5/5 rating based on 1957 reviews. Read all reviews for DoorDash - Food Delivery for iPhone.
DoorDash - Food Delivery is free iOS app published by DoorDash, Inc.

Menu update!

jessph14

I’ve had a great experience with Door Dash but their menus need updating!!! Please update your menus! I want to order El Maguey and it’s awful menu options right now! Very much appreciate the service though!


Use this service if you don’t want food delivered

Jonny Bucks

The service used to work fine. Something changed around July 2018 and it simply doesn’t work. We tried ti use twice and both times had to cancel after waiting well over two hours.


Great service

wbp5169

Normally use grub hub and bite squad but after downloading Door Dash it will be our new go to. Way more restaurants and the delivery fees are a lot cheaper. And delivery was a lot faster than any other food delivery app we have used.


***BEWARE***

cf21230

They overcharge on menu items resulting in you paying for more than what the actual item cost on the menu. Do not trust these people with your money. If they overcharge $5.00 on every customer in addition to their “service fee” they are making a killing. Customer service is mediocre at best and you get a different rep responding with no end result. Always request a receipt from the actual driver to verify your purchase.


Why can’t I give this zero stars?

ChrisPj

This is the worst delivery service I’ve ever experienced. I ordered from a local restaurant who’s menu I am very familiar with. I was surprised to see that my favorite dishes were not available. I thought it was because they offered a limited menu for delivery. About a half an hour after ordering, I got a call from DoorDash telling me that the restaurant was out of three entrees that I ordered. So I canceled the order and decided to order from a different restaurant. After I tried a second time and waited for an hour, someone from DoorDash called me to tell me that the prices on the menu were not accurate and they were going to have to charge me more. I told them that was against the law, if they advertised it at one price and I had already paid they were obligated to deliver the food to me at the advertise price. The caller argued with me and I hung up. Then, a little while later he called me back and said they would honor the price and deliver the food. The app showed that the food would be delivered in five more minutes but it arrived over 20 minutes later.


Unparalleled

Satisfied BW

My husband is an invalid and we are not able to eat out like we once did. DoorDash has been a super answer to our need. The drivers are always friendly and any issues that we have had are nothing compared to the issues we would have eating out. Thanks for DoorDash!


Need to be able to select a location

j.d.garcia

Love the concept, and for the most part we have had good service, my only complaint is I wish you could choose your restaurant location. The app will order from a location fairly far away even when we have the same restaurant across the street from our neighborhood. The food isn’t as fresh as it could be.


Taco Bell has only breakfast items???

Sepps61

yes this is the worst ever app. I've used DoorDash 3 times with mixed reviews. i've "clicked". the button called "request" for a nearby McDonald's. A mile from my house. DoorDash Sends my order to a place in never land so the driver couldn't find it. I can't tell which location I'm ordering from and that makes a big difference to me. just add the address already. Your app is very terrible. For example I thought I would order some tacos from Taco Bell. In the app I couldn't find anything but breakfast items (popular" and hot sauce. No tacos, No queso, no burritos. The picture shows tacos and queso but you can't order it. And you cannot switch to the full menu. BeWARE --there is a huge review about how wonderful door dash to work with the driver. you can't work with the driver. You have to pick an item, and then it charges your credit card. The man who is saying he's had 100 orders and had no problems with the app as being a driver. He's a plant. A liar in my opinion. I'm not impressed so far. The idea is great and when it works it's lovely. I emailed doordash and I hope I will get response but I really want a phone number to call.


Shows all restaurants as closed

gogomachine

Usually I’m happy with DoorDash’s app and service, but I just ordered from GrubHub bc DoorDash app was showing all local restaurants as closed. At 4pm Sunday in a large metro area. Rebooted phone, app, wouldn’t change. Finally self-corrected after about 45 mins. Pretty big glitch that is going to cost them some business if it isn’t fixed.


Credit card got stolen

olearwood

Great concept but their security needs to be re-thought