Citizens Bank Mobile Banking Reviews – Page 55

5/5 rating based on 565 reviews. Read all reviews for Citizens Bank Mobile Banking for iPhone.
Citizens Bank Mobile Banking is free iOS app published by Citizens Bank, N.A.

Can’t pay people w/Zelle

Nkujawa

Since Citizens Bank switched from Pop Money to Zelle I’ve not been able to pay the one person I set up to pay through Zelle. My phone is verified as is the receiver’s. Citizens’ Customer Service has been no help in getting this resolved.


App is prehistoric

Creep411

The app is VERY basic. Doesn’t give you detailed descriptions of transactions like other banking apps do. And it loads too slow


Citizens Bank Mobile Bank App

Bing Owner

Works well most of the time. Log in with your PIN is very handy, one less password to remember.


App does not reflect true account balance

Neohd2

The app will show you all your pending and cleared transactions but your balance in your account may not be correct. The app is not in real time. Do not rely on this app for your balance. It may cause you to overdraw your checking if not careful. Totally unreliable


Great bank and great service

mkgmkg3

Please ignore the bad review. I have been a customer of this bank for many, many years and they are quite a good bank. The other reviewer states they didn’t live at an address for three years. If you don’t tell the bank, how are they supposed to know?


Worst app ever

hhrbriifjdeneidjdn

Unreliable, should call it uninstall and reinstall, or mobile banking is unavailable


Works perfect

Bboy2

No frills but does exactly what you’d expect. Easy to pay bills and move money. Only wish is if they had a budgeting tool, otherwise great app.


Decimal point problem

RDViolet

My system language is French and in France we use coma as séparateur décimal (decimal point), as in most other European countries. Therefore, when doing mobile deposit, my keyboard does not give me the option of “.”, making the number always incorrect. For example, when I type “$120,00”, the system will recognize it as “$1200.00”. I hope you will fix this problem soon!


iPhone X

titanic artist

When is face recognition going to update with my iPhone X it is 2018 hello !


App should improve not take away

Miss Calc

Noticed in this latest version I can no longer get to my statements. Not on the iPad or iPhone. Not sure how that’s an improvement. I can’t be the only person that looks at a statement!!