Citizens Bank Mobile Banking Reviews – Page 49

5/5 rating based on 565 reviews. Read all reviews for Citizens Bank Mobile Banking for iPhone.
Citizens Bank Mobile Banking is free iOS app published by Citizens Bank, N.A.

Disappointed.

BRLERO

Until today I had only experienced minor inconveniences which were quickly resolved. I have been incredibly frustrated this morning as I have not been able to access my mobile account due to a technical glitch which also affected direct deposits. I do not have a Citizen’s bank near where I live, and rely on the ability to transfer money between accounts to pay my bills as well as have money to spend as I wish. I had to learn of the glitch through Twitter and not through an e-mail or notification on the app itself. Customers have been assured that direct deposits have been deposited correctly but as of yet I have been unable to check my account online or through mobile. Very disappointed in Citizens and this app.


Worst bank and app

MrsRickillem

This is the worst app ever. It always says “mobile app is unavailable” or “unknown error”. I tried the desktop website and it just loads until it times out. Fix the stupid app and make it efficient for your customers. Will be changing banks soon. Shouldn’t take over an hour to finally log in and check my balance.


Useless

Joe09771

The app is useless, doesn’t work 75% of the time.


App doesn’t work

Mironron

The widget on my iPhone never updates, opening the app doesn’t work, it doesn’t even load before it closes itself out. Tried deleting and reloading the app and nothing works. Hate it.


App isn't working

fuk nicnames

I really like this app however it forces closes and won't work now. Fix this!


Transfers

Tarebear827

This app never lets me transfer any money between accounts! It’s complete and utter crap! The bank is horrible also! They never help you and your always on hold for hours!


Worst app ever ZERO stars

hhrbriifjdeneidjdn

Unreliable, should call it uninstall and reinstall, or mobile banking is unavailable, makes me want to switch banks


There’s better out there

andrew clauser

I have no idea how they won awards for this app. I’ve had local banks with better banking apps. Logging in is a nightmare.


Awful

rachfacekilla

App is awful. “Mobile is currently unavailable” is at least a once a week occurrence. Crashes. Real tired of it.


Functional, when it wants to work.

Obviously Tyler

This app is easy to use when it’s actually working. It will crash and become unavailable on a regular basis. Extremely frustrating when I need to use it in a bind.