British Airways Reviews – Page 15
5/5 rating based on 194 reviews. Read all reviews for British Airways for iPhone.
British Airways is free iOS app published by British Airways Plc
Glitchy A F
ZBF1984
I checked in using the mobile app because I figured it would be more convenient to have a boarding pass on my mobile. Upon doing so it would allow me to check in but not change seats nor download my mobile boarding pass. Screen after screen kept telling me that my reservation number was invalid or that the session timed out and I need to start over. When logging in online it said I already was checked in therefore could not change seats any longer but if I wanted to download my boarding pass on my mobile I need to use the app. If this app actually worked all of that would make sense but since it does it doesn’t I am left frustrated and without. This will be my first time playing on British Airways and so far I’m not impressed.
Can I trust it?
T./
The app does not refresh. It is showing me double-booked on return flights via 2 different, nearly simultaneous, routes (the information is correct on the BA website). This tells me I can’t rely on information in the app. It’s not completely unusable, I just have to keep remembering which flights are accurate.... Think I’ll use the website instead. Not as convenient, but more accurate.
Luggage not delivered
E. Sarkis
Just arrived to Abu Dhabi on 20 March 2018 early morning at 00:35 from London Heathrow by BA 73. Unfortunately, I discovered that my luggage is still in Heathrow after been waiting for an hour? The funny things that I was in transit at Heathrow for almost 3 hours!!
Worst UX
therickaustin
Worst user experience ever for a major airline. Slow, confusing and cannot download boarding pass (fails every time). Suggest removing from App Store until serious improvements are made.
Low quality app
RupDaddy
This is one of the worst airline apps. It regularly tells me there is a problem and I need to try again later. User interface flow is confusing. I expect something much better from such a major airline. BA should spend some time looking at the apps of other airlines to see how they make their apps really easy to use -- especially the US airlines.
New version with add more booking option
Apple news supporter
Can't manage all my booking with BA in one place. Can you please fix the problem.
DISGUSTED
Mariellaxs
Spent thousands for a flight and they cannot check my husband in or assign him a seat in business class. To sleep with a stranger back to the USA. Checked in 24 hours and could not check him in. Called and it took over 30 minutes to be told we could not get him checked or seat assigned next to me "because it is 24 hours before flight." We only would fly BA rethinking that now. Unacceptable. UNACCEPTABLE. Disgusted with you. Credit cards are PROMISED TO BE CANCELED AND WILL PROMISE TO FLY ANOTHER AIRLINE.
Inefficient UI and Unstable
MylesShank
The UI is inefficient and wordy. It take too many clicks to simply check in and that's if it doesn't crash. Please take notes from Delta's app.
Always the middle seat allocated for empty flights!
BA?
The airline is deceitful. You always get "randomly" allocated a middle seat, even on half full flights. I lost £13 to BA AFTER THEY PUT ME IN RHE MIDDLE OF ROW 25 for a flight to CH. Paid for an assigned seat and the flight was honestly half empty. Deceitful!