Bird — Ride Electric Reviews – Page 5
5/5 rating based on 338 reviews. Read all reviews for Bird — Ride Electric for iPhone.
Bird — Ride Electric is free iOS app published by Bird Rides, Inc.
Rip off/extra charges
reviewguy417
First time user.. never really need them Bought $6.55 day pass for 30 min use & had to buy $5 more in credits to use the pass! That doesn’t make sense.. then the scooter dies before the time is up
App fails
LukeBeebe
The app fails to sign in most times and I’m forced to use other apps. Bird neither addresses nor fixes the problem. By far the worst rideshare app out there.
Overcharged
Kelly19000
Really bad experience, I was charged for $3.77 for an unlocked scooter, and $9.56 for the first time 12 mins, five of us spent $60 for just 15 mins ride! Won’t use again.
0 star app
neighborhood body catcher
The app is very bad and i would rate it 0 stars if i could. The ride pass benefits are very vague and are very misleading. The customer service is horrible and not helpful. An example of how the ride pass benefits are misleading is how it says you get 15 rides with the 24 hour ride pass but when i bought it and went to the ride pass tab in the menu on the app it said i only had 7, i also was charged extra for a ride because the benefits don't specify you will get charged if you ride over 30 minutes with the pass, i thought a ride counted as 30 minutes and then it would reset and count that as a ride. An example of the terrible customer service is how i payed $16 for the 24 hour ride pass and could not start a ride, so i went to customer service and they would not give me a refund and i still couldn't start a ride. I would not recommend their service to anyone for those reasons i listed in my review, will never use their service again either.
0 Star Customer Service/Overall app
pop smokes glasses
To start off, everything on the app is very misleading. Very little to no important information you should know, that they don't tell you. I purchased a 24 hour pass with free rides. It says 30 minute rides so i thought, since it doesn't tell you, it would restart your ride and "start" another one of your rides automatically. Also, charging me for rides i don't take, or extra time after stopping the ride and snapping a picture, doesn't make much sense to me. My thoughts led me to contact customer service like any person with sense, right? I was mistaken. Customer service doesn't do anything to resolve your problem or take care of customers having trouble with their services. Very hard to understand how to use the app and customer service robots send the same automated messages no matter what you tell them. All I would like at this point is simply a refund and i'll go on my way. I've been overcharged, frustrated with dry and unhelpful customer service, and upset with all the trouble i've had trying to deal with everything to do with this.
New feel new balance!
Spaz CS
Love the feel and the brakes are excellent! Love the kick up in the rear for sustained wheelies with brake control. Still tough to find the sweet spot with a small back wheel but I had some 20’-50’ hangs. Handles great for an old expert box and mongoose freestyle scooter from the 80’s. I love this and the spin. More too speed would be “dangerous for idiots” great for me!