0 Star Customer Service/Overall app – Bird — Ride Electric Review

To start off, everything on the app is very misleading. Very little to no important information you should know, that they don't tell you. I purchased a 24 hour pass with free rides. It says 30 minute rides so i thought, since it doesn't tell you, it would restart your ride and "start" another one of your rides automatically. Also, charging me for rides i don't take, or extra time after stopping the ride and snapping a picture, doesn't make much sense to me. My thoughts led me to contact customer service like any person with sense, right? I was mistaken. Customer service doesn't do anything to resolve your problem or take care of customers having trouble with their services. Very hard to understand how to use the app and customer service robots send the same automated messages no matter what you tell them. All I would like at this point is simply a refund and i'll go on my way. I've been overcharged, frustrated with dry and unhelpful customer service, and upset with all the trouble i've had trying to deal with everything to do with this.
Review by pop smokes glasses on Bird — Ride Electric.