Zagster
| Category | Price | Seller | Device |
|---|---|---|---|
| Travel | Free | Zagster, Inc | iPhone, iPad, iPod |
HOW TO RIDE
1. Join - Download and install the Zagster mobile app. Create an account to find your local Zagster bike share and choose a pass.
2. Find - use the Map to find a nearby station with Zagster bikes
3. Borrow - put the bike number into the Zagster app and get a unique code to checkout a bike
4. Ride - Have fun and stay safe! Use the Zagster app to lock up your bike along the way for short stops.
5. Return - When you’re done, return and lock the bike to any Zagster station and end your trip in the Zagster app.
FEATURES
- Join a Zagster bike share
- View pricing and station locations in your bike share
- Borrow and return Zagster bikes on demand
- Get live support from Zagster 24 hours a day, 7 days a week.
Zagster is the best way to ride anywhere you need to go with comfortable bikes, convenient locations and live support. Zagster bike shares are available in cities including Atlanta, Boston, Chicago, Detroit, Fort Collins, Albuquerque, Lakeland, Carmel and Princeton. Bike shares are also available at universities including Purdue, Ohio State, OSU, Princeton, Yale, Dartmouth, University of California, Colorado State and Oregon State. For more information about Zagster, visit http://www.zagster.com
Reviews
Poor communication with bikes
Jim Oeler
It’s happened multiple times that I lock the bike during my rental and am then unable to unlock it again. This leaves me liable to be charged for not concluding my rental at a station. The app’s recommendation? Delete and reinstall the app. This is unacceptable.
Terrible customer support
Mossyty
Virtually no customer support through the app. Support phone number is automated with no option to talk to an actual human. Submitting an online electronic complaint/ request for help with account problems is not fast, easy, or convenient.
Out of network
gmjoan
I didn’t realize you had to use the same location each time you ride. I live equal distance from 2 locations and wasted 45 min trying to figure out why I kept getting out of network message while my companion signed up and got her bike right away. I wound up having to walk the greenway while she rode. I wish you could use more than one location.
Terrible
Soterios8
Absolutely terrible experience trying to set up an account. Unfortunately I already have an account under my phone number with my work (which pays for employees). There is NO OTHER OPTIONS to create a new account that I would PAY to be able to ride a bike in another area of the city (bikes near the monon center) it says bikes are unavailable outside of network. Stupid - wasted time and money with this organization. Terrible! Absolutely counterintuitive.
New user frustrated by app
Dee4658
I would love to try to use the bike share but the app map won’t move without constantly shaking and won’t filter to any of the available options without closing out of the app. Super frustrating.
Decent
Gjsjjdjsjv
Worked great when I needed it but gives notifications that won’t go away despite tapping every button or menu the app has. Ended up deleting the app just to clear the notification.
Never works. Buy your own bike
x35;90'vgdu
Three out of five times the app couldn’t find the six bikes right in front of us. #fail
zagster is deeply broken
jshsgsjj
Their system is broken. i've taken about 6 or 7 rides now and *every single time* there was something wrong. either the app didn't work, or the docks were messed up, or the bikes were broken. in one instance the crank fell off while i was riding. in another instance a dock had the wrong GPS coordinates, and the app charged me a penalty. if the app says 4 bikes available there will probably be 1 or 2, or often zero. etc etc. bike sharing is a great idea but it won't work unless they're willing to fix all their tech problems and commit to maintaining the bikes.
