Whataburger Reviews – Page 6
5/5 rating based on 204 reviews. Read all reviews for Whataburger for iPhone.
Whataburger is free iOS app published by Whataburger Restaurants, LLC
There are no deals.
Vahreck
The app works fine but if you are expecting deals like any other fast food app then sorry. There are no promotions other than “try our new weird chicken at full price.”
All Locations Closed??
MoPotato
I love this app but for some reason when I tried use it to place an order today it wouldn’t go thru as it said my location was closed. Checked other locations in my area and it showed them all closed. Tried online and got the same thing. Am I the only one experiencing this? (Also, yes, I checked and they’re all open)
I should have 3 rewards by now, but I don’t.
jojolasoul
The rewards keep resetting. I’ll get up to 4 visits and the next time I go to scan it’s back at zero. Y’all gotta get it together. I feel cheated.
Won’t load and can’t get support
BradleighBreland
I recently began having problems with the app not loading. Just get a circle going around and around. So I deleted the app and reinstalled it. I changed my password. Still no luck same problem. And when you click on support in the App Store there is no link to any telephone number or email to get support for the problems with the app. I love the store but I hate the app
App is good, Locations need to catch up
JCTowers
The app is simple and easy to use but still lacks the customization that Whataburger is known for at the locations. I order the Hatch Green Chile burger, but only wanted a single patty. The app doesn’t have a way to modify it nor a ‘instructions’ section to add this request. I always include condiments on the app but rarely get them in my order when I go and pick up. I always have to tell them to bring them. The last thing that is the worst part is the estimated time for the order to be done. It has never been ready at this time. Why have it stated if the order is not done? Otherwise, do what others have done and direct them to the restaurant and say that’s when the order starts to get made. See Chick-Fil-A app.
Third time my order has taken over an hour to deliver with no updates
thouunamed
This app needs a lot of work when it comes to updating the customer on deliveries. I’ve placed maybe 12-15 orders, 6 of which I’ve needed to call the store or driver to confirm if my order has arrived. The driver also has hung up on me before. My order has only arrived at the designated time twice. Up until today it had only been an hour late twice, but I still at least got my order. This most recent order was the deal breaker. No updates on my order for over an hour, called Whataburger, they said they had technical issues and they had no way of reaching the driver, then said they could only give it to me if I drove up there. Clearly this app isn’t ready for delivery options at least in my area. Would give it 1 star, but I assume it works fine for the other options.
App Can Ruin Orders
rarook
Whattaburger has great fast food. Definitely the best I've had in the midwest. But their app leaves much to be desired as it can ruin orders. For example, this past visit I got two burgers, one was a combo. I edited my burgers to my tastes but when I went to change my second burger from a meal to just a burger by itself, all my changes were reset. Instead of getting a burger with everything but onions, pickles and mustard I got a burger that only had those things.
Inconvenient
despair and cake
I spent the majority of my time on the app scrolling through useless information to get to the next step which got old really quick. The curbside pickup signs at the restaurant are barely off the ground and it took me 10 min to even find them. Employee came out with someone else’s order and kept insisting it was mine and that my name was Fernando after I kept telling him NO. No option to leave a review for the order experience either! Big waste of my time.