Weverse Shop Reviews

wont load

lil mochiee

The app won’t load, i’ve been waiting for a while after I clicked on something I want to purchase & the app just won’t load. This obviously is a problem considering the fact that groups can have online concerts or just things you want to buy and you can’t because the app won’t load.

Very Slow, Glitchy, they will NEVER ship your items

fox4evr

The app is just annoying to use. Glitches everywhere, super slow, hard to navigate. Additionally, despite all the money they have, they’ve done literally nothing to improve their shipping issues. I know myself and several other individuals who have placed orders that didn’t ship for NINE MONTHS TO A YEAR…. Just for it to START SHIPPING. Not even including the time to ship to my house. They refuse to answer emails as well. I sincerely hope they fix this because I am not longer buying merch going forward since they are holding my money and STILL haven’t shipped items of mine from 4-5 months ago.

Can’t support the volume of a large fan base

Sally Liu

Aka army. So much lag and crashing because app can’t handle large volume eg popular BTS merch drops

horrible customer service and pricing

chloe carroll

their customer service can take weeks to respond to simple questions, there is absolutely no consistency to when you will receive your package even though they give you an exact date. there’s a major problem with obvious scalpers where they will sell out in a minute then resell within minutes for 400% of what it originally was and the shop is doing absolutely nothing about it as long as they sell out. their prices are already absolutely ridiculous and even BTS were upset and surprised with how expensive their products were. these are issues they NEED to fix

Have merch in your cart? Say goodbye to it

_xsamij07_

This has happened to me not once but THREE TIMES ALREADY where I’m close to buying the members merchandise and I’m about to pay and I can’t buy it because it’s sold out even though I have already went through PayPal and was about to pay?? Very disappointed in Weverse for not doing something about this, it’s literally ridiculous that you have staff members and A LOT of money to get this fixed but don’t. At this point we’re all sick and tired of this.

Worst App Possibly Everr

alctae

Horribly slow, can never get what you want, crashes all the time. You would think after 3 years of developing they would have some changes but it’s about as bad as it was when it was first launched.

Need to address bots

ohflattery

Bots have clearly become a major problem as every BTS merch release now seems to end within minutes as products are snapped up while fans have them in their shopping carts, only to reappear at inflated prices on eBay and other resale sites. Implementing basic anti-bot tech like captchas or even just protecting items in folks shopping carts so they don’t disappear mid-checkout would be a huge improvement. Currently there’s just no point to downloading this app as you can rarely ever buy anything off of it, you have to go through resale sites. Would also love it if America stopped getting stock 2 months after everyone else.

Needs to Add Bot Verification Test

kckc410

I’ve been trying to get the exclusive Artist-made merch and have not been even close with each drop. Weverse Shop needs to implement a bot verification test with each transaction because it cannot be humanly possible to check out within 15 seconds. Secondly, within minutes of the merch selling out, there are multiples of that same item selling on eBay. I’m sure BTS would be upset knowing that their merch is consistently sold to scalpers and their true fans are unable to purchase. This is such a simple implementation measure and I hope Hybe does so sooner rather than later. All of these let-downs are heartbreaking when we truly love and want to support our boys.

I hope you can provide me with a Chinese language system. Chinese fans are uncomfortable.

dusvjsbdjbd

I'm a Chinese fan and I really need a Chinese language system, so it's inconvenient to use it.

Quick payment!!!

zalidia

There needs to be a FASTER way for us to buy products on this god forsaken app!!!! I shouldn’t have to go through all these steps to get one thing!! Especially when it comes to product that sells out in seconds..

Weverse Shop Reviews – Page 5