Welltory: Heart Rate Monitor Reviews

I used to love this app

ZombieBarbie27

I used the free version because the full version is WAY too expensive for good reason. The things this app can do is beyond amazing. I’m just not able to afford it but I’ve found I can learn all I really need to know on the free version. I’ve been using this app for years and recently did the update and I’m sad to say I will be deleting. They used to have a clean layout that was self explanatory and user friendly. Now it looks like a comic and it just has way too much going on.

Is this a joke?

Tinathir

I’m not sure the recent update and redesign is intended to be taken seriously. Certainly a considerable effort was expended in making the app — which already had usability and reliability and accuracy problems —completely unusable and unreliable. Now taking a measurement involves the steps: click tiny icon, get taken to settings (why?), exit settings (I guess), enter endless loop looking for measurement device, exit process, confirm that you want to really exit the process, end up on "cancelled measurement" screen, retry (actually, at last actually try) taking measurement. But that’s not even the worst of it. Feedback and design are so poor throughout that it’s hard to know what’s happened and what hasn't (tags are now ruined). And if that weren’t enough the whole thing is now inhabited by embarrassingly bad and out of place cartoons of tiny people lounging on giant iPhones or wandering around what a appears to be a dystopia made of information screens; screens that appear to be meant to be in the app, but are impossible to discover. But the worst is that despite the effort that clearly went into making this disaster so complete, Welltory has not repaired its buggy and misleading algorithms (repeated promises to do so notwithstanding). Fortunately there are much better and less expensive alternatives. Use one of those and dump this.

Expect spiking blood pressure from this app.

e. Limber

The app advised me to take reading of my heart variance every morning upon rising for 21 days. This was to create a solid baseline for accuracy. Sounds good, right? I did this for nineteen mornings. On the 20th morning the app opened as if it had just been downloaded. It wanted me to register and provide answers to health questions as if it didn’t wake up next to me for the last 20 days. During the night it sucked up all my data during an update. It then reset as if I had done nothing. I nearly threw the phone. These Jiz bags played loose and easy with my greatest resource, my time. Unlike money, it is not refundable.

New and not improved

carode

Well, um, wow. What had been a nice, simple, clear, useful app is now a confusing, over-designed, unusable mess. I work in the UI/UX tech industry and I can’t even figure out how to use this app anymore. I click the bar graph icon and arrive at an empty black screen with no way out except to completely restart the app. Huh? Someone cared more about “cool”aesthetics than functionality with this release. It’s a shame when so much time and energy goes into something like this and it ends up so wrong. Hire some people with gray hair for better luck next time.

App fails to sync, will not show your data

Grateful Dog

Doesn’t identify the date correctly, consistently, or at all, depending. Does not show data it has collected. Makes you wait indefinitely while it is “syncing” but never completes. Sometimes says server too busy. Your data is never revealed for you to use. Does not identify where to look for your data, so you go fishing. You wind up at endless blank screens, sometimes black, which you cannot exit, or nothing but white with a back arrow. Unusable. Will demand refund. Oh, and you cannot export your data. Nice touch. I needed my health data. But, “we’re working to resolve a technical issue on the server” is all I see, for days. And despite tech support and the developer’s response that it can all still be done from the web, no, it cannot. Because of the aforementioned server issue. As though they didn’t know. And, it’s not an “inconvenience“ — I need hard data for personal health reasons that may make crucial differences in my life and longevity. I trusted Welltory to not rob me of my own data, so I have no other records of this vital time, and now I have no context. Developers: You stole from me the very thing you purport to provide, and in doing so, you have robbed me of my ability to make informed healthcare decisions.

New update

myhearthealth

Edit- I’ve now taken 3 readings in a row sitting completely still and have 3 prompts saying I must be an alien or moving too much try again. Feel like I’m getting trolled. Ugh this never happened before the update. I am trying to give it a chance, but it’s not even doing readings now, so it is not even functional. Also I still hate the gas tank visual. I hate the new design, I don’t want another “feed” to have to scroll through to get specific information. I just want to use the tool as I like. Also the premise that you were connecting your activity or whatever to the reading was a huge selling point, trying to figure out what things help or hurt your functioning that’s not even tracked anymore ? The new design is like a little kid’s video game, jarring and stress inducing., the acidic yellow splashing business is extra cringe worthy... and what’s with the lines of color through the words so they are unreadable in the result section? I’m glad they can take better tests, sure, they claim it works better with a watch, that’s great too I guess, but I honestly I just keep getting errors now that it’s updated. Dislike, not user friendly anymore. I’m really regretting buying this app now, not worth it. Can I get a refund? I read below that you redesigned it with love and you perhaps are all young software developers who think the new “splashy” looks is cool, but I’m guessing that the majority of folks who are in the market for heart health tracking systems are quite a bit older? Maybe you need more tests groups for the product? it is just so completely opposite in design, it doesn’t seem even even like cousins to the last edition. I do really respect the complexity and functionality and incredible difficulty in the ability to connect the many different sources of information and turn it into something meaningful and relevant to understanding ones health, it is just that the interface is so obnoxious now that I don’t want to spend time looking at it. That roiling water really actually makes me legit anxious to watch, please take it away. I don’t want to wonder how I’m doing then have the result be a turbulent close up of green, yellow, red combustion that looks like cells flying off in every direction. ?

Absolute trash

harley3032

I never EVER write reviews but I used to love this app. They updated a few days and it is awful. Makes no sense, keeps crashing, and it’s impossible to tell what your results are and from what time or day. Deleting and finding something that’s straightforward. Shame I really did enjoy this app.

Poor upgrade planning

y1gstar

Obviously the investment you made in updating ignored the risk of failure and damage to your reputation. How about accurately determining the server load prior to issuing an update that you should have known may crash your server? How about having a contingency plan to address the risk of the update overloading your servers? How about clearly explaining the new workflow, from a user perspective, so we can understand how to use the new features? Please learn your lesson from this update to make sure it never happens again. I still here but expect much better. Thanks.

Awesome

HeiroMonk

Great

New update killed it

Breebit

I canceled my subscription. The app takes ages to analyze a measurement now and the interface is much less clear than it was before.

Welltory: Heart Rate Monitor Reviews – Page 3