App fails to sync, will not show your data – Welltory: Heart Rate Monitor Review

Doesn’t identify the date correctly, consistently, or at all, depending. Does not show data it has collected. Makes you wait indefinitely while it is “syncing” but never completes. Sometimes says server too busy. Your data is never revealed for you to use. Does not identify where to look for your data, so you go fishing. You wind up at endless blank screens, sometimes black, which you cannot exit, or nothing but white with a back arrow. Unusable. Will demand refund. Oh, and you cannot export your data. Nice touch. I needed my health data. But, “we’re working to resolve a technical issue on the server” is all I see, for days. And despite tech support and the developer’s response that it can all still be done from the web, no, it cannot. Because of the aforementioned server issue. As though they didn’t know. And, it’s not an “inconvenience“ — I need hard data for personal health reasons that may make crucial differences in my life and longevity. I trusted Welltory to not rob me of my own data, so I have no other records of this vital time, and now I have no context. Developers: You stole from me the very thing you purport to provide, and in doing so, you have robbed me of my ability to make informed healthcare decisions.
Review by Grateful Dog on Welltory: Heart Rate Monitor.